
Timeline
About me
Process Improvement Manager at Nacro | Certified Lean Six Sigma Green Belt | Certified Project Management Professional | MSc Public Policy - The University of Edinburgh | Founder - Her Hormones |
Education

The university of edinburgh
2021 - 2022Msc public policy public policy analysisActivities and Societies: Mentee in The Edinburgh University Consulting Club Women in Consulting Mentorship Program | Researcher in The Buchanan Institute working on the project - Democratizing Food Sustainability | Developed an understanding of the policymaking process in the UK, evaluated current policy initiatives, and identified evidence-based approaches to solving problems. Quantitative factors help to answer important questions relating to social, and economic issues in society and one of my course modules Core Quantitative Data Analysis provided an understanding of key statistical concepts and methods that are used in social science research. During the course, I have written policy briefs, and… Show more Developed an understanding of the policymaking process in the UK, evaluated current policy initiatives, and identified evidence-based approaches to solving problems. Quantitative factors help to answer important questions relating to social, and economic issues in society and one of my course modules Core Quantitative Data Analysis provided an understanding of key statistical concepts and methods that are used in social science research. During the course, I have written policy briefs, and ministerial briefings and gained insights from the experiences shared by the civil servants of the Scottish Government. Immigration and Asylum is the core topic that I have made a ministerial briefing and a Substantive Report for Ministers as well as a group presentation too.Course Modules -Political issues in Public PolicyEconomic issues in Public PolicyGlobal and International Social PolicyCore Quantitative Data Analysis Policy in ActionComparative Analysis of Social and Public Policy Show less

Indira gandhi national open university
2014 - 2016Master of arts - ma public administration meritDuring the course, I have gained comprehensive knowledge of the nature and relationship between State, Society and Administration. Developed the conceptual clarities on various administrative theories, models, processes, methods, instruments, techniques, etc. Course Modules :State, Society and Public AdministrationAdministrative TheoryPublic Policy and AnalysisDecentralisation and Local GovernanceDisaster ManagementHuman Resource ManagementIndia: Democracy… Show more During the course, I have gained comprehensive knowledge of the nature and relationship between State, Society and Administration. Developed the conceptual clarities on various administrative theories, models, processes, methods, instruments, techniques, etc. Course Modules :State, Society and Public AdministrationAdministrative TheoryPublic Policy and AnalysisDecentralisation and Local GovernanceDisaster ManagementHuman Resource ManagementIndia: Democracy and Development Show less

University of allahabad
2011 - 2014Bachelor of arts - ba economics meritActivities and Societies: Undergraduate Economics Association Economics - Developed an understanding of the economic incentives that shape and reconcile the important decisions made by individuals, businesses, governments and societies. Learnt the macroeconomic and microeconomic outcomes that may arise from those decisions, such as economic fluctuations, growth, and unemployment crises.Course Modules :MicroeconomicsMacroeconomicsStatisticsIndian EconomyGeography - Gained knowledge about the various Earth processes and… Show more Economics - Developed an understanding of the economic incentives that shape and reconcile the important decisions made by individuals, businesses, governments and societies. Learnt the macroeconomic and microeconomic outcomes that may arise from those decisions, such as economic fluctuations, growth, and unemployment crises.Course Modules :MicroeconomicsMacroeconomicsStatisticsIndian EconomyGeography - Gained knowledge about the various Earth processes and events happening around us every day, which can be natural as well as man-made and how it affects society. Course Modules :Physical GeographyHuman GeographyIndian GeographyEnvironmental Geography Show less
Experience

Teach for india
Jul 2014 - Nov 2016Policy associate• Assisted 4 teachers for 2 years in course content management, resulting in an improvement of 75% in the course content quality.

Care
Jan 2017 - Aug 2021Led a team of 6 in development projects focused on public policy, capacity building, policy advocacy, and community outreach in India, reporting directly to the Head of Policy and Public Affairs. - Achieved significant enhancements in team efficiency and project outcomes through the implementation of continuous improvement methodologies.Established regular fortnightly interactions with politicians, political advisors, and non-departmental public bodies to inform them about the organization's policy developments. - Streamlined communication processes to ensure timely and accurate updates, resulting in improved stakeholder engagement and support.Successfully lobbied for substantial investment in child education, resulting in a 25% increase in child enrolment across 12 state-run schools in 5 villages. - Applied continuous improvement techniques to identify and address barriers to enrolment, optimizing resources and processes to achieve targeted outcomes.Delivered consistent briefings to internal and external stakeholders on critical issues and policy developments. - Introduced process improvements that enhanced the quality and frequency of briefings, leading to better-informed stakeholders and more effective policy implementation.Authored 5 policy briefs over two years for diverse audiences, including drafting position papers, consultation responses, and 6 press releases. - Utilized continuous improvement strategies to refine the drafting process, ensuring clarity, impact, and alignment with organizational goals. Show less Led a 4-member team for two years to conduct awareness campaigns on feminine hygiene across 30 villages, distributing free sanitary napkins to over 500 women. - Implemented continuous improvement methodologies to enhance the efficiency and reach of awareness campaigns, ensuring maximum impact and resource utilization.Managed a 6-member team for emergency disaster response during Cyclone Fani in Orissa in 2018. - Applied process improvement strategies to coordinate and optimize relief efforts, ensuring timely and effective disaster response and resource allocation.Established 12 Self Help Groups (SHGs), employing over 30 women across 18 villages for a skill development program. - Introduced continuous improvement practices to streamline group formation and skill development processes, leading to increased participation and success rates.Carried out 120 vaccination drives in 40 villages to eradicate life-threatening diseases, and organized 10 immunization camps and 12 blood donation drives across 10 villages. - Leveraged continuous improvement techniques to enhance the planning and execution of health initiatives, improving coverage and efficiency.Supervised Self Help Groups in scrutinizing mid-day meals across over 600 schools to ensure proper nutrition and quality. - Implemented process optimization strategies to monitor and improve meal quality, ensuring adherence to nutritional standards and enhancing student health outcomes. Show less
Continuous Improvement Manager
Jan 2019 - Aug 2021Process Improvement Associate
Jan 2017 - Dec 2018

The university of edinburgh
Oct 2021 - Aug 2022Reviewed and analyzed policy documents on the Finance web page of the University of Edinburgh. - Applied continuous improvement methodologies to evaluate and enhance financial policies, ensuring they were up-to-date and aligned with best practices and regulatory requirements.Maintained and collated the policy and procedure SharePoint sites for the University of Edinburgh's finance department. - Implemented process improvements to streamline the organization and accessibility of policy documents, enhancing efficiency and user experience for the finance team. Show less
Finance Systems Implementation Lead
May 2022 - Aug 2022Edinburgh University Women in Consulting Mentee
Oct 2021 - Apr 2022

Nacro
Sept 2022 - nowProcess improvement manager (cas-2 directorate, ministry of justice, uk)Working on a CAS-2 contract for the Ministry of Justice in the UK, collaborating closely with the Police, Local Authorities, and His Majesty's Prison and Probation ServiceCollaborating closely with senior management and operational teams to establish and integrate best practices, and employing diverse strategies to enhance performance. - Apply continuous improvement methodologies to streamline operations and drive compliance with contractual requirements.Leading and driving continuous improvement, innovation, and service quality by utilising design thinking methodologies. - Implement innovative solutions and process improvements, enhancing service delivery and operational efficiency.Fostering strong partnerships and cooperative efforts with the Ministry of Justice and other key stakeholders. - Develop and maintain effective communication channels, facilitating collaborative efforts.Conduct primary investigations, collect data, and explore ground-breaking methodologies to provide informed counsel to senior managers, reinforcing and advancing continuous improvement initiatives.Create and implement tools that enhance service delivery and support staff in adopting best practices. - Conduct thorough evaluations to identify areas for improvement and implement corrective actions to enhance service quality.Propose remedial actions for service-related challenges and contribute insights to the evolution of service advancement strategies. - Actively participate in problem-solving and strategic planning to address service issues and enhance overall performance.Developed the Annual Continuous Improvement Report and Equalities Report for CAS-2 and presented it to HM Prison and Probation Service, Ministry of Justice. - Compile and present comprehensive reports highlighting progress and improvement areas, reinforcing accountability and transparency. Show less
Licenses & Certifications

Spreadsheet modelling : excel
Harvard business publishingNov 2021
Nature-based solutions for disaster and climate resilience
EdxAug 2021
Improving global health: focusing on quality and safety
EdxMay 2022
Data for effective policy making
EdxApr 2022
Diploma in nutrition science
Shaw academyOct 2020- View certificate

Climate change, sustainability, and global public health
University of michiganJul 2022 
Introduction to stata 15
LinkedinNov 2021
Advanced and specialized statistics with stata
LinkedinDec 2021
Excel for everyone: core foundations
EdxFeb 2022
Learning how to learn
CourseraJul 2019
Volunteer Experience
Researcher
Issued by The Buchanan Institute on Oct 2021
Associated with Apoorva ChandraFundraiser
Issued by Pratham Education Foundation on Apr 2019
Associated with Apoorva ChandraStudent Volunteer
Issued by Amnesty International Edinburgh University - Supply Chain Justice on Jan 2021
Associated with Apoorva Chandra
Languages
- enEnglish
- hiHindi
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