Experience

• 

  Citi

  Aug 2011 - May 2012

  Financial analyst

  - Migrated financial database management processes to Costa Rica, implementing process improvements through data management automation.

• 

  Emerson automation solutions

  May 2012 - May 2022

  - Managed multiple customer projects for the Syncade Advanced Services group in North America and globally.- Developed project plans and monitoring processes to meet deadlines, quality, and budget requirements.- Led the creation of the Financial Presidents Operating Report for the Advanced Services team.- Implemented Scrum concepts and Kanban boards, reducing meeting time by 50%. - Led the Aftermarket spares and repairs group in Costa Rica, focusing on the Ovation control system and Mechanical solutions.- Developed and implemented process and business KPI systems to align with strategic goals.- Spearheaded the development of a mobile app for inventory tracking and management of in-stock spares. - Managed Turbine Mechanical retrofit projects for steam and hydro turbines in power generation across the United States and Latin America.- Developed customer feedback tools and introduced new Mechanical Lifecycle services.- Collaborated with project proposal and sales teams to support the expansion of Turbine Mechanical solutions in Latin America. - Assisted customers with mechanical equipment spares and services needs, optimizing order entry and offer creation processes.- Deployed an aftermarket project tracking tool, enhancing on-time delivery by 60%.- Established a project spares list process for new projects. - Supported the Turbine Mechanical Solutions team with project support activities, financial planning, and reporting.- Migrated the procurement process to Costa Rica, improving financial forecast accuracy and on-time delivery.- Developed and maintained a SharePoint site for centralized access to essential tools and data.

  • Syncade Advanced Services Project Manager

    Sept 2020 - May 2022

  • Turbine Mechanical and Aftermarket Supervisor

    Oct 2018 - Aug 2020

  • Turbine Mechanical Project Manager

    Dec 2016 - Aug 2020

  • Aftermarket Engineer

    Nov 2014 - Dec 2016

  • Project Planner

    May 2012 - Oct 2014
• 

  Ibm

  May 2022 - now

  Consulting delivery project manager

  - Led high-impact technology projects across various industries, providing strategic leadership and expert guidance through all project lifecycle phases.- Co-designed and implemented the project management framework for Delta Airlines' IT Department transformation with the Zulu Cloud Migration project.- Optimized the ServiceNow CMDB team for American Electric Power, improving matches by 30%.- Directed the development and implementation of a new Azure-based application for Plains All American's Product Quality team. Show less