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Paul Elieff

Paul Elieff

Help Desk Team Lead

Followers of Paul Elieff756 followers
location of Paul ElieffNewmarket, Ontario, Canada

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  • Timeline

  • About me

    IT Service Management | ITSM Manager | Service Desk | Support Desk | ServiceNow Specialist | IAM Manager | End User Services

  • Education

    • George Brown College

      1989 - 1991

  • Experience

    • CIBC World Markets

      Jan 2003 - Jan 2004
      Help Desk Team Lead

    • Aon

      Jan 2004 - Jan 2013

      • Business Technology Delivery Manager

        Jan 2011 - Jan 2013

      • Infrastructure Manager

        Jan 2008 - Jan 2011

      • National Service Centre Manager (Application Support)

        Jan 2004 - Jan 2008

    • Northbridge Financial Corporation

      Jan 2013 - Jan 2021

      • Manager, Integrated Service Management

        Jan 2018 - Jan 2021

      • Manager End User Services

        Jan 2013 - Jan 2018

    • Norton Rose Fulbright

      Nov 2021 - Sept 2023

      • IT Services Delivery Manager

        Jul 2022 - Sept 2023

      • IT Service Support Manager

        Nov 2021 - Jul 2022

    • CDW Canada

      Mar 2024 - now
      Customer Success Manager

  • Licenses & Certifications