Paul Elieff

Newmarket, Ontario, Canada

+91 xxxx xxxxx

[email protected]

735 followers

Timeline
Jan 2003 - Jan 2004
Help Desk Team Lead
CIBC World Markets
Jan 2004 - Jan 2013
Business Technology Delivery Manager
Aon
Toronto, Ontario, Canada
Jan 2013 - Jan 2021
Manager, Integrated Service Management
Northbridge Financial Corporation
Toronto, Ontario, Canada
Nov 2021 - Sept 2023
IT Services Delivery Manager
Norton Rose Fulbright
Toronto, Ontario, Canada
Current Company
Mar 2024 - now
Customer Success Manager
CDW Canada
About me
IT Service Management | ITSM Manager | Service Desk | Support Desk | ServiceNow Specialist | IAM Manager | End User Services
Education
- George brown college
  1989 - 1991
Experience
- Cibc world markets
  Jan 2003 - Jan 2004
  Help desk team lead
- Aon
  Jan 2004 - Jan 2013
  - Business Technology Delivery Manager
    Jan 2011 - Jan 2013
  - Infrastructure Manager
    Jan 2008 - Jan 2011
  - National Service Centre Manager (Application Support)
    Jan 2004 - Jan 2008
- Northbridge financial corporation
  Jan 2013 - Jan 2021
  - Manager, Integrated Service Management
    Jan 2018 - Jan 2021
  - Manager End User Services
    Jan 2013 - Jan 2018
- Norton rose fulbright
  Nov 2021 - Sept 2023
  - IT Services Delivery Manager
    Jul 2022 - Sept 2023
  - IT Service Support Manager
    Nov 2021 - Jul 2022
- Cdw canada
  Mar 2024 - now
  Customer success manager
Licenses & Certifications
- Foundations of performance management
  Linkedin
  Sept 2023
  View certificate
- Introduction to it architecture
  Linkedin
  Jul 2024
  View certificate
- Learning microsoft 365 copilot
  Linkedin
  Jul 2024
  View certificate
- Program management for it professionals
  Linkedin
  Jan 2024
  View certificate
- Succeeding as a first-time tech manager
  Linkedin
  Jan 2024
  View certificate
- Mastering common interview questions
  Linkedin
  Oct 2023
  View certificate