Anastasia Psaropoulou

Anastasia psaropoulou

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location of Anastasia PsaropoulouPrague, Czechia
Phone number of Anastasia Psaropoulou+91 xxxx xxxxx
Followers of Anastasia Psaropoulou171 followers
  • Timeline

    Jan 2011 - Jan 2014

    Translator

    Self-employed
    Sept 2013 - Feb 2014

    Secretary

    Kostas Afentoulis Driving School
    May 2015 - Aug 2019

    Administrative Assistant/Customer Support

    Klimalink
    Jan 2020 - Dec 2021

    STS (Source-To-Settle) Associate Specialist

    MSD Czech Republic
    Apr 2022 - Oct 2023

    Lodging Partner Associate III

    Expedia Group
    Current Company
    Mar 2024 - now

    HR Data Management Associate

    SAP
  • About me

    HR Data Management Associate at SAP

  • Education

    • Study space

      -
      Practical methodology programme in teaching

      Certificate of Attendance

    • Hellenic american union

      2011 - 2013
      Diploma language interpretation and translation
  • Experience

    • Self-employed

      Jan 2011 - Jan 2014
      Translator
    • Kostas afentoulis driving school

      Sept 2013 - Feb 2014
      Secretary

      Communicating with customers mainly via phone and in person,supporting them and informing them about our services.

    • Klimalink

      May 2015 - Aug 2019
      Administrative assistant/customer support

      • Updated customer database, kept daily track of customers’ inquiries.• Assisted clients daily via email, phone and in person.• Managed the process of product orders, packaging and delivery.• Delegated tasks and scheduled appointments for the customers and the rest of the employees.

    • Msd czech republic

      Jan 2020 - Dec 2021
      Sts (source-to-settle) associate specialist

      Accurately processed invoices within deadline, ensuring prompt payment.Resolved payment issues effectively in line with SLAs.Cross-functional collaboration with internal teams (IT, PTP, AtR) for issue resolution, report preparation etc. Assisted with internal and external stakeholders' requests related to procurement and invoice processes.Held monthly reconciliation meetings with the vendors, establishing accurate balance payment reports for both sides.

    • Expedia group

      Apr 2022 - Oct 2023
      Lodging partner associate iii

      Communicated with multiple parties (e.g., customers, partners, etc.) as needed to negotiate and resolve issues via case management tool, phone, email, chat.Resolved issues of advanced complexity (financial, technical etc.)Prioritized workload efficiently and escalated issues based on urgency.Recommended value add products, services, and insights in order to meet the partner needs and influence marketplace behavior.Promoted and assisted the partners with self-service adoption.Proactively took part in the testing of tools/services prior to launch. Show less

    • Sap

      Mar 2024 - now
      Hr data management associate
  • Licenses & Certifications

    • Foundations: data, data, everywhere

      Google
      Mar 2023
      View certificate certificate
    • Celta

      Cambridge assessment international education
      Nov 2019
    • Fundamentals of social media advertising

      Meta
      Aug 2022
      View certificate certificate
    • Certificate in teaching business english (cert.tbe)

      Oxford house
      Nov 2019
    • Social media management

      Meta
      Feb 2022
      View certificate certificate
    • Ask questions to make data-driven decisions

      Google
      Feb 2024
      View certificate certificate
    • Introduction to social media marketing

      Meta
      Feb 2022
      View certificate certificate