
Timeline
About me
Director of operations
Education
.webp)
Ecole nationale d'ingénieurs de sfax (enis)
2004 - 2009Master's degree biology, general
Telfer school of management at the university of ottawa
-Master of business administration - mba business administration and management, general 1st yearActivities and Societies: Director of Francophone students relationship at and Class representative of 1st year MBA french Professional at MBA student association.

Georgian college
2023 - 2023Omvic automotive certification automative
Telfer school of management at the university of ottawa
-Master of business administration - mba business administration and management, general
Experience

Industrie agroalimentaires de tunisie iat (fromage président)
Jul 2009 - Mar 2014Manufacturing team lead•Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.•Supervised team members to confirm compliance with set procedures and quality requirements. •Worked with team to identify areas of improvement and devised solutions based on findings. •Established open and professional relationships with team members to achieve quick resolutions for various issues.•Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.•Conducted training and mentored team members to promote productivity and commitment to friendly service.•Mentored and guided employees to foster proper completion of assigned duties. •Held weekly team meetings to inform team members on company news and updates. •Frequently inspected production area to verify proper equipment operation. •Developed effective improvement plans in alignment with goals and specifications. •Collected, arranged, and input information into database system Show less

Mecaprotec aero
Mar 2014 - Jun 2022•Led, trained and coached plant staff to facilitate high levels of productivity and quality. •Reduced costs by eliminating materials waste and unnecessary labor hours.•Maximized plant safety through proactive strategies and well-structured training.•Directed employees and related programs to maximize team productivity and facility output. •Created plant policies and procedures for safe and productive operations.•Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.•Identified and implemented viable strategies for continuous improvement.•Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.•Established positive relationships with suppliers to obtain timely deliveries of materials and products.•Promoted collaborative work environment to motivate and engage staff to achieve company objectives.•Maintained quality of product with robust inspections and assessment team.•Created and oversaw production schedules and adjusted as needed to meet deadlines. •Coordinated with other departments to align production with customer requirements.•Evaluated employee performance and provided feedback and training as needed.•Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.•Planned operations to meet established schedules, factoring in order demands and business forecasts.•Scrutinized production output and identified areas for improvement.•Collaborated with technical and administrative teams to develop and implement successful corrective plans.•Prepared and maintained production reports and personnel records.•Utilized data analysis tools to identify and resolve production issues.•Updated logs and submitted timely reports detailing activities in line with regulatory standards.•Member of the committee for solving problems related to unionized environment. Show less •Planned, designed, and scheduled phases for large projects.•Monitored project performance to identify areas of improvement and make adjustments. •Coordinated with cross-functional teams to resolve project issues and mitigate risks.•Achieved project deadlines by coordinating with contractors to manage performance.•Provided detailed project status updates to stakeholders and executive management.•Identified plans and resources required to meet project goals and objectives.•Developed and initiated projects, managed costs, and monitored performance.•Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.•Coordinated material procurement and required services for projects within budget requirements. •Developed and implemented strategic project plans to meet business objectives.•Negotiated and managed third-party contracts related to project deliverables.•Drafted project reports to identify successful outcomes, insights and future recommendations. •Monitored project progress, identified risks and took corrective action as needed.•Analyzed project performance data to identify areas of improvement.•Recruited and oversaw personnel to achieve performance and quality targets. Show less
Plant Manager
Sept 2015 - Jun 2022Project Manager
Mar 2014 - Sept 2015

Ottawa quality paint finishing
Jun 2022 - nowDirector of operations•Oversaw day-to-day production activities in accordance with business objectives.•Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.•Developed systems and procedures to improve operational quality and team efficiency. •Collaborated with senior management to develop and execute long-term corporate goals and objectives.•Mentored and coached team members to foster productive and engaging work environment. •Established and monitored quality assurance standards to achieve operational excellence.•Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.•communicate with customers in person, by phone or by e-mail to listen to their inquiries and give informations they need (quote, ETA…).•Analyzed customer feedback and identified areas for improvement to drive business success. •Handled problematic customers and maintain excellent customer service.• Make sure a high level of customer satisfaction is always maintained (ensure on time and on quality delivery).• Build and maintain trust and a solid business relationship with customers (dealerships, insurance companies and bodyshops). Show less
Licenses & Certifications

Formation haccp
IatJan 2012- View certificate

National diploma in engineering
Univeristé de sfaxJun 2009 - View certificate
.webp)
Diploma of university study of the first cycle
Université de sfax - university of sfax (uss)Sept 2006 
Iso 22000
Iso - international organization for standardizationMar 2014
Omvic
Georgian collegeSept 2023
Formation système de management de la qualité iso 9001 (version 2015).
Iso - international organization for standardizationMar 2010
Formation en iso 14001
Iso - international organization for standardizationApr 2012
Languages
- anAnglais
- frFrancais
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