Experience

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  Ocbc bank

  Apr 2006 - Jul 2006

  Administrative executive

  1. Performed basic administrative duties 2. Assisted to implement a new information technology system to improve efficiency of business process.

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  Ministry of manpower

  May 2007 - Jul 2007

  Field surveyor

  1. Conducted interviews with households in a high stress environment to meet tight deadlines.

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  Starhub pte ltd

  Jan 2008 - Mar 2010

  Sales executive

  - Gained valuable experience in customer service as part of the frontline sales team to increase corporate and consumer sales figure in a dynamic environment to meet sales target.- Recommended suitable solutions after understanding customers' needs.

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  Dsta

  Sept 2010 - Mar 2022

  Key experience and skills - Knowledge Management; IT Project Development and Management; IT Systems Procurement; Contract Management & Operations & Support.2012 - 20141. Managed the procurement, delivery and deployment of the next generation KM and Learning Portal (LEARNet Portal 2.0) for MINDEF/SAF focusing on mobile learning for entire MINDEF/SAF running on various open source technologies (e.g., Moodle & Liferay).2. Managed the operations and support of a recognised Learning and Knowledge Management System (LEARNet Portal) tailored to learning used by a user base of more than 10K running on Microsoft SharePoint.3. Handpicked as Recruitment Champion for DSTA featured on various publications ( The Straits Times & The HeadStart) and represented DSTA in recruitment events.2011 - 2012 1. Managed the procurement and delivery of a mobile survey and assessment solution that improves turn around time for data analysis to facilitate timely decision making. 2. Managed the procurement and delivery of a enterprise level policy automation solution that allows personnel to have easy and personalised access to policies2010 - 2011 1. Focused on change management to shape the organisational culture to embrace Knowledge Management, especially in the field of Communities Of Practice through Lewin's Change Management Model. Show less

  • Project Manager

    Jan 2015 - Mar 2022

  • Senior Engineer

    Sept 2010 - Jan 2015
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  Govtech singapore

  Feb 2022 - now

  Lead digital service manager

  1. Support the CIO in the transformation of business processes through the innovative use of ICT so as to bring about impactful changes to the citizens. 2. Develop strategic ICT plans to serve as blueprints for ICT development. 3. Lead a team of business analysts and project managers in the effective delivery of digital services from project conceptualisation through to operations, to meet the business needs of the Government.4. Lead and manage the procurement of ICT products and services, as well as management of vendor services and contracts, to ensure ICT services are delivered on time, within budget and meets business requirements 5. Proactively engage stakeholders and partners so as to influence the alignment of strategies and directions, manage expectations and achieve customer satisfaction 6. Lead the development and compliance to policies and standards to ensure proper governance, financial and performance management Show less