Praveen Hali

Praveen Hali

Hardware Engineer

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location of Praveen HaliBengaluru, Karnataka, India

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  • Timeline

  • About me

    Subject Matter Expert, eMail security

  • Education

    • Basel Mission English Mediam High School

      -
    • PES Polytechnic

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      Diploma
    • Sikkim Manipal University - Distance Education

      2012 -
      Bachelor of Business Administration (B.B.A.)
  • Experience

    • HardSoft Solutions

      Jul 1995 - Oct 2001
      Hardware Engineer

      Infrastructure EnvironmentResponsibilities:Assembling PC. Troubleshooting hardware/software problem. Installation of user application. Onsite service to clients.

    • Wipro

      Oct 2001 - Nov 2004
      Support Engineer/ Shift In-charge

      iSeva Systems, Placed as Shift Incharge/Site Incharge, new project planning and coordination, resource management, etc. Infosys Technologies, Team of 5 engineers providing technical support to Infosys employees worldwide on client Operating System, SecurID, VPN, iPass, RAS Dial-up, mail and laptop.

    • Unisys

      Jan 2005 - Sept 2005
      Technical Support Associate

      Infrastructure EnvironmentResponsibilities:Providing Enterprise Technical Services. Supporting Unisys Internal Customers on VPN, eMail clients, High-Speed Internet Access and custom applications.

    • IBM

      Sept 2005 - Sept 2009
      Lead (Systems Operations)

      Infrastructure EnvironmentResponsibilities:Problem Management Server Monitoring24x7 On Call rotation supportReporting and Team roster New hire and refresher process training.

    • Deutsche Bank

      Sept 2009 - Dec 2011
      SMTP Administrator

      Infrastructure EnvironmentResponsibilities:Incident Management Change ManagementReporting and Team rosterEngineer's ticket QCRotational weekend On Calls

    • CSC

      Feb 2012 - Jan 2017
      Professional 2

      ITIL-V3-Foundation CertifiedAcquired knowledge on Cisco IronPort Email Security (ESA) and Security Management Appliance (SMA).

  • Licenses & Certifications

    • ITIL® v3 Foundation Certified

      Sept 2012