Experience

• 

  Den networks limited

  Jun 2015 - Jul 2015

  Training
• 

  Bharat electronics limited

  Jun 2017 - Jul 2017

  Training
• 

  Bharat electronics limited

  Jun 2018 - Jul 2018

  Industrial training
• 

  Cubical laboratories

  Nov 2019 - Apr 2021

  Quality control analyst

  1.Conducted thorough software and manual testing of home automation products post-production to ensure quality and functionality meet standards.2.Implemented rigorous testing protocols resulting in a significant reduction in post-production defects by 32%, enhancing product reliability and customer satisfaction.3.Developed streamlined documentation processes, improving communication between testing and production teams and facilitating quicker resolution of issues.4.Proactively identified recurring issues and collaborated with the production department to implement preventive measures, reducing the occurrence of defects in subsequent product batches. Show less

• 

  Spinny

  May 2021 - now

  1.Led the development and maintenance of a comprehensive product catalogue from scratch, overseeing the inclusion of over 900,000 SKUs with multiple model variant mappings & part pictures.2.Implemented a systematic approach to catalogue development, ensuring accurate representation of product specifications, compatibilities, and variations.3.Established robust quality control measures to validate catalogue data accuracy and integrity, minimizing errors and discrepancies.4.Collaborated closely with the spare parts product team to ensure seamless integration of catalogue data with spare products, facilitating efficient part sourcing and inventory management.5.Conducted regular training sessions for spare parts teams to familiarize them with catalogue navigation, search functionalities, and product identification techniques.6.Acted as a liaison between various departments including product development, refurb, supply, and spares to gather insights and feedback for catalogue refinement and enhancement.7.Streamlined catalogue update processes, reducing update turnaround time by 90% and ensuring timely availability of new product offerings to refurb and spares team.8.Played a key role in increasing the efficiency of procuring the correct spare parts by 98%, resulting in cost savings and reduced instances of incorrect part procurement, as well as improving procurement turnaround time (TAT).9.Managed end-to-end operations for business expansion into 16 cities, overseeing all aspects of operations management and troubleshooting issues related to both product functionality and operational processes.10.Conducted user feedback analysis to identify UI and functionality improvement areas, ensuring optimal end-user experience. 11.Collaborated with the product team to translate user requirements into actionable enhancements through detailed documentation and clear specifications.12.Managed a team of 30 members engaged in product catalogue data management and analytics. Show less

  • Assistant Manager

    Jan 2023 - now

  • Operations Analyst

    May 2021 - Dec 2022