Experience

• 

  North memorial health care

  Sept 1989 - May 1996

  Front office/business office coordinator

  Supervision and assisting in front office and business office activities. Performed human resource related activities such as interviewing, hiring, performance evaluations and performance improvement plans. Responsibility for facilitating periodic staff meetings. A quality improvement team member, serving as chairperson for the committee and assisting in developing indicators and tools to collect and monitor key information. Key member in implementing a new computerized scheduling module as well as an electronic medical record system. Responsibility for managing accounts receivable, daily deposits, CPT, ICD-9, and HCPCS coding and data entry of professional charges. Liaison for computer scheduling and accounts receivable software between the clinic and hospital. Total Quality Management award winner in 1994. Show less

• 

  Orthopaedic consultants

  May 1996 - Jun 1997

  Clinic manager

  Oversee daily functions at two regional clinics and supervision of 20 staff members and interactions with six physicians. Prepared and managed budgets for the two regional clinics. Performed human resource related activities including hiring, terminating, performance evaluations, OSHA compliance and payroll. Conducted weekly physician meetings and periodic staff meetings.

• 

  Allina hospitals & clinics

  Jul 1997 - Oct 2024

  Manage multiple medium and large projects within the department. Responsibility for identifying and defining business requirements as well as analyzing and documenting functional requirements. Exceptional customer relationship management skills with internal and external customers. Responsible for management of 20 staff members and management of open accounts receivable for managed care payors.

  • Senior Business Analyst

    May 2000 - Oct 2024

  • Manager

    Jul 1997 - May 2000
• 

  Optum

  May 2024 - now

  Supporting Allina Health in managing multiple medium and large projects within the department. Responsible for identifying and defining business requirements additionally analyzing and documenting functional requirements. Exceptional customer relationship management skills with internal and external customers.

  • Project Manager

    Feb 2025 - now

  • Senior Information Technology Business System Analyst

    May 2024 - Feb 2025