Experience

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  Giraffe enterprises

  May 2006 - Aug 2012

  Logistics coordinator

  Gained experience of both business-to-business, and business-to-customer sales.Used research skills to generate new business leads, ie; using Google Earth to find pool owners who we had not already sold to.Implemented business development strategies, such as cold calling and targeted leafleting, based on the research.Took advantage of upselling opportunities, with both new and existing clients.Designed and authored a computer program and mobile application to provide technical pool support. Show less

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  British council

  Sept 2010 - May 2011

  English language teacher

  Worked with teachers to develop activities, as well as working alone with whole classes. I also took small groups of children independently to perfect language skills. Due to the location of the placement, I lived abroad for the duration of the year and became fluent in French as a result.

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  University of east anglia

  Sept 2012 - Sept 2013

  Student ambassador

  I undertook various duties, working with the Outreach team, working with visiting students on visit and activity days, leading campus tours as a student guide, as well as working as a School of Languages specialist: talking to prospective students and parents, discussing the faculty and answering questions.I was trusted with the responsibility of the care and upkeep of the university fleet cars, arranging for them to be cleaned and maintained when necessary.

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  Square social

  Feb 2014 - May 2014

  Sales and marketing specialist

  We help businesses grow using Social Search. Using a combination of social media marketing, search engine optimisation and content marketing we’ve helped many businesses increase sales, reduce customer acquisition costs and improve customer loyalty and retention. Social media and SEO are the lead generators, content is the salesman waiting at the end of the funnel. Together the three combine to make a devastating inbound online marketing strategy. We are your Social Sales Force.We were one of the first digital marketing agency's in the UK to offer social media management as a service and our fresh look at Search Engine Optimisation has helped a myriad of businesses across East Anglia and beyond grow and profit.We hate over-complicating things, being average and moving slow. So contact us now if you’re looking to bring in more customers online through the use of social search.Clients we work with include Hasbro, Starbucks, Stardoll, Models Direct, Warings Furniture, Swallowtail Print, ISM-UK, WLP Management Consultants, Norwich Sunblinds, Bryan Turner Kitchens, Integro Languages, Funeralplans.co.uk, LoveClothing.com and Eposnow.com. Show less

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  Ascent sourcing

  Jun 2014 - Aug 2015

  Recruitment consultant

  Independent Technical Consultant: Provided 360-degree recruitment services, becoming a trusted partner to clients across the UK and Europe through diligence and a strong work ethic.Client Relationship Management: Built long-term relationships with clients, delivering tailored recruitment solutions that met their specific needs.

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  Competition and markets authority

  Sept 2015 - Mar 2017

  Communications officer

  Team Leadership: Stepped up to manage the communications team during a transitional period, focusing on public engagement strategies.Strategic Communications: Authored speeches and articles for senior leadership, enhancing the organization's public profile.Process Efficiency Projects: Led initiatives to streamline departmental processes, improving overall efficiency.Executive Engagement Management: Coordinated high-level external engagements and handled complex Freedom of Information requests. Show less

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  Ministry of justice uk

  Mar 2017 - May 2018

  Project manager (pmo)

  Process Improvement Leadership: Led internal initiatives to enhance operational efficiency and promote best practices across the Project Management Function.Strategic Reporting: Managed reporting for technology projects, providing senior leaders with critical insights.AGILE Workstream Development: Established AGILE-driven processes, improving efficiency and project outcomes.Training & Mentorship: Delivered project management training and supported team members, including those with learning difficulties, ensuring a supportive and inclusive environment. Show less

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  Meganexus ltd

  Jun 2018 - May 2021

  Product manager

  Led Key MoJ Project: Managed the full lifecycle of the CURIOUS compliance monitoring tool, ensuring its adoption as a critical system within the Ministry of Justice, saving millions in public funds.Strategic Product Development: Directed product backlog prioritization, roadmap planning, and stakeholder communication, balancing client needs with technical constraints.Client-Centric Product Ownership: Acted as Product Owner, translating client requirements into actionable JIRA user stories and guiding the development team to successful outcomes.Risk and Deliverable Management: Managed risks, timelines, and deliverables to meet project milestones and client expectations. Show less

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  Capgemini invent

  May 2021 - May 2022

  Consultant - agile & product specialist

  Expert in Product Management & AGILE: Led cross-functional teams in delivering a complex digital transformation for a government client, focusing on product management and AGILE methodologies.Defra's Future Farming Programme Leadership: Served as Product Manager, Delivery Manager, and SCRUM Master, guiding the project through key GDS assessments and ensuring alignment with strategic goals.Strategic Roadmap Management: Developed and managed the product roadmap, aligning with project objectives and driving successful delivery.Stakeholder Engagement: Regularly communicated project updates across various platforms, effectively bridging the gap between technical and non-technical stakeholders. Show less

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  Meganexus

  May 2022 - now

  Head of data & machine learning products

  Established and Led Data & ML Function: Successfully built the Data & Machine Learning function from the ground up, driving AI and data-related solutions across the organization.Innovated Data-as-a-Product Model: Conceived and implemented a data-as-a-product strategy, significantly enhancing clients' understanding of data value, resulting in substantial operational improvements.Product Management Excellence: Managed the development of a compliance monitoring tool for the Ministry of Justice, leading to millions in cost savings and strengthening the tool's critical role within the MoJ.Strategic Team Leadership: Hired, trained, and developed a high-performing team, setting strategic goals aligned with organizational needs and ensuring continuous professional growth.Cross-Functional Collaboration: Partnered across departments to leverage AI/ML capabilities, optimizing product offerings and improving organizational efficiency.Advanced MI Reporting: Standardized data processes, simplifying MI reporting from requirements gathering to Power BI dashboard delivery.Client-Centric Solutions: Worked closely with key clients to translate complex technical concepts into understandable benefits, driving successful adoption of AI/ML solutions.Innovation in Educational Tools: Spearheaded the design and rollout of GENAIE, an educational course-builder product utilizing advanced AI technologies, from initial concept through to implementation. Show less