Kemas Fauzan

Experience

• 

  VELO Networks

  Jan 2009 - Aug 2010

  1st Level NOC Staff

  Job Description: Handle Complain Major customer. Monitoring Major customer internet. Monitoring all POP's Velo Networks. Troubleshoot Problem occurred during POP down. Monitoring all international traffic of Velo Networks trough upstream partner.

• 

  VELO Networks

  Jan 2011 - now

  Job Description: Handle OSP Metro-E Design and Implementation Handle Metro-E Network Design Handle Metro-E Project Development at Jakarta & Bali Supervise Metro-E Service Provisioning Supervise Metro-E Network Monitoring Responsible of reporting to POSTEL Job Description: Handle Physical Design for 1st Metro-E VELO at Bali Handle Logical Design Network for 1st Metro-E VELO at Bali Handle Physical Design for 2nd Metro-E VELO at Jakarta Handle Logical Design Network for 2nd Metro-E VELO at Jakarta Planning and Implementation AAA Server for Metro-E Network Job Description: Handle Complain from Hospitality customer. Maintain internal network customer (Manage Service Customer). Maintain HSIA Gateway. Handling project and design network planning Manage Hospitality Manage Server at Hotel Java Area Reporting periodically Job Description: Handle Complain from Hospitality customer. Maintain internal network customer (Manage Service Customer). Maintain HSIA Gateway. Handling project and design network planning Job Description: Monitoring Major customer link. Solving complaint/problem customer by offside or onside support. Create SLA Report for Major Customer.

  • Network Development Metro Ethernet

    Jan 2016 - now

  • Supervisor - NOC Network Planning

    Jan 2014 - Dec 2015

  • Supervisor - Hospitality & Client Services Java Area

    Mar 2013 - Dec 2013

  • Hospitality Staff

    Mar 2012 - Feb 2013

  • Major Account Staff

    Jan 2011 - Feb 2012