Tom Zinschlag, M.A.

Experience

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  Lincoln Regional Center

  Mar 2007 - Mar 2010

  Psychiatric Technician II/Security Specialist II

  Provide counseling services for adults within the forensic inpatient hospital setting.

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  Cedars

  Aug 2009 - Dec 2009

  Residential Intern

  Volunteered at Cedar's Emergency shelter where I worked one on one with adolescents within the foster care setting.

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  Chicago Lakeshore Hospital

  Apr 2010 - Apr 2012

  Mental Health Counselor

  Provided counseling services to for all age groups in the private psychiatric hospital setting.

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  UPS

  Nov 2012 - Jan 2013

  Package Handler
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  Coast Inc.

  Jan 2013 - Apr 2014

  Account Manager

  -Responsible for building and leading top-producing B2C direct sales teams selling AT&T cable products.-Consistent top sales producer, recognized for persistence and ability to close challenging deals.-Developed strong cold calling experience and successful B2C business development skills.-Developed innovative and creative sales pitches to expand prospect understanding of company.

• 

  Bob Rohrman Kia

  May 2014 - Aug 2014

  Business Development Manager

  -Promoted from Internet Sales Representative to Manager in 2 months.-Out-produced several other dealerships' entire Internet Sales Teams as an individual contributor, selling over 30 cars per month.-Responsible for following up on internet leads, as well as cold calling customers to generate new automobile purchases.

• 

  First Federal Bank

  Sept 2014 - May 2020

  Senior Loan Officer for CBC National Bank, a division of First Federal Bank based out of Tampa Bay, Florida. For the last several years, I have executed a wide variety of residential refinance loans including VA, Conventional, and FHA. My deep experience and knowledge spans both cash out and streamline loans. I also have a strong background in underwriting policies & procedures, and have become agile/knowledgeable through the many guideline changes and market volatility impacting the industry. - Executed 58 units for over $15M in total volume in 2019- Executed 46 units for $14.7M in total volume in 2018 Show less

  • Senior Mortgage Loan Officer

    Jan 2015 - May 2020

  • Junior Loan Officer

    Sept 2014 - Jan 2015
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  PENNYMAC

  May 2020 - Jun 2022

  -Promoted from Loan Officer to oversee day to day sales efforts of up to 12 professionals including Loan Officers, Senior Loan Officers, and Loan Support Staff.-Supported growth and promotion of several Loan Officers and recognized for ability to coach and mentor through business driving efforts.-Several instances of exceeding KPIs as Manager, including months leading the overall site with over 430 locked loans having less than 10% fall out.-Responsible for recruiting, educating, and leading both entry-level Mortgage Loan Officers as well as seasoned professionals in efforts to drive business.-Utilizes metrics to modify low-performing sales professionals to increase effectiveness.-Conducts team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.-Interprets sales and pricing policies to departmental personnel and customers.-Resolve customer issues quickly to close deals and boost client satisfaction.-Coach and counsel sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.-Evaluate performance against goals and implemented appropriate development plans. Show less

  • Sales Manager

    Nov 2020 - Jun 2022

  • Loan Officer

    May 2020 - Nov 2020
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  Wolters Kluwer TeamMate Audit Solutions

  Jul 2022 - May 2024

  TeamMate software is used by thousands of organizations around the globe- Contact me at Tom.Zinschlag@WoltersKluwer.com to learn more about how we can support your internal audit, controls, and data analytics needs through our award-winning software solutions.

  • Senior Account Executive

    Jan 2023 - May 2024

  • Account Executive

    Jul 2022 - Aug 2023
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  Carrollwood Mortgage

  Jun 2023 - now

  President & Co-Founder