Experience

• 

  Quality asphalt seal coating/seal coating solutions

  Mar 2001 - Apr 2013

  Owner

  Company I started while in high school. We would blacktop driveways and parking lots, crack-fill and line stripe, complete maintenance of the clients asphalt property.Duties included: Sales, follow-ups, team management, equipment manager, hiring employees, dealing with customer complaints or issues, answering questions, payroll, vendor management.

• 

  Citizens bank

  Feb 2008 - Apr 2009

  Bank employee

  Citizens Financial Group, Inc. is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where its roots date back to 1828, Citizens offers retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions.•Accurately and efficiently processed customer service transactions: check cashing, deposits, balanced cash drawers, ATM manager, business teller•Built relationships with customers, anticipate their needs; Educated and demonstrated to customers how to utilize the various customer preference options available•Resolved customer problems and help customers to understand their banking options based on their personal preference for doing business with the bank•Served as the primary contact between the branch and the majority of customers, making referrals for supporting retail banking colleagues as appropriate•Supported and contributed to satisfactory branch operational ratings and corporate audits while complying with federal, state and local laws•Ensured fair treatment of customers and regulatory obligations Show less

• 

  Associated road tax inc

  Apr 2009 - Apr 2014

  Client manager

  A compliance advisory and tax service provider to the commercial transportation industry; aiding transportation companies in various capacities: from client compliance with regulations that are governed by the Federal Highway Administration, and the US Department of Transportation.•Solicited and established clientele•Maintained strong client relations with internal and external clients •Created, developed and specialized client account records•Point of contact for all existing client inquiries: handled all client related issues•Expedited client requests to appropriate departments: Ensured followed up to client's satisfaction •Worked with Sales Manager to on-board all new clients Show less

• 

  City of providence

  May 2014 - now

  Traffic unit

  Graduated the POST certified Providence Police Academy on October 10th 2014 and work as a 3rd Shift Patrol Officer for the Providence Police Department.Responsibilities include; Responding to calls, Car Stops, Report Writing, Overtime and Detail Responsibilities, DUI’s, Foot Post. FTO certified, ignition interlock certified, Drug Recognition Expert.