Experience

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  Upmc cancercenter - oha/hoa

  Sept 2006 - Jun 2011

  Collaborative practice nurse

  RN for 2 Medical Oncologists in a busy, high pressure office and chemo administration suite. Phone Triage, reviewed lab work, managed office schedule, obtained prior auth's, facilitated chemo administration, administered chemo, educated patients on chemo side-effect management, set up Home Health Care, Durable Medical Equipment, and Hospice Placement, both home and inpatient. Numerous other responsibilities.

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  Cigna

  Jun 2011 - now

  Case manage customers with oncology diagnoses. Assess cases for assignment to oncology case managers. Manage weekly schedule for supervisor to forward to Health Service Specialists for assignment. Coaching team members at supervisor direction. Educate case managers at supervisor direction. Moderate best practice call. Moderate Medical Director Interact call. Triage select oncology stratification report. Present oncology cases to sales meetings, requested by several sales teams. Lead Oncology Cross Cultural Diversity Forum Group. Represent Oncology Team to corporate Cross Cultural Diversity Forum. Work with Dr. Rachel Turner’s group with LGBT corporate diversity, most recently developed web page content for Cigna.com micro-site for health disparities for gay men’s health issues. SPCM newsletter contributor. Self-Management plan and disease specific post discharge outreach project. Pittegration 2015 Oncology Representative. Corporate CRG LGBT&A booth co-chair for Pittsburgh Pridefest 2014, 2015. Audit cases for revised notecube, EBA, and inpatient reviews. Cross trained on CHC-ICMS, HC-ICMS, CCMS, and now being trained on TruCare system. Dedicated account case manager for IPHT, Preference Sensitive Care, Dartmouth University, and Cigna employee cases. Go-to for high profile and escalated cases. Performed several roles in transition during this time. Oncology Inpatient Case Manager, Oncology SME for transplant EBA redesign, Oncology Inpatient Case Manager SME, Adjunct Facilitator, and Adjunct Facilitator Trainer.Developed training plan for up training of Oncology Case Managers on inpatient customer reviews. Co-Developed Oncology Case Manager reference document on disease process and management. On-site Case Management 101 training as well as virtual training for CM 101 and inpatient review up training. Completed Cigna University training for Adjunct Facilitator. Show less

  • Nurse Case Management Manager

    Jul 2020 - now

  • Oncology Nurse Case Manager

    -

  • Oncology Nurse Case Manager

    Jun 2011 - Jan 2022