Christopher Klokowski

Experience

• 

  Hertz Local Edition

  Feb 2006 - Jul 2007

  Manager Level 1

  Maintain fleet of automobiles, ensure customer experience is on par with or above their expectations, offer solutions to customers who may need additional options for their rental, analyze customer files and sales data, use data to create individualized trainings, local business to business marketing.2007 Manager Level I2006-2007 Management Trainee- Lead Eastern Iowa Local Editions sales in 9 consecutive months- Implemented price change in Fuel Purchase Option that lead to an increase in total sales revenue Show less

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  University of Phoenix

  Nov 2007 - Oct 2012

  Enrollment Manager

  As an Enrollment Manager I was responsible for overseeing the Enrollment activities of up to 20 employees over several locations. The primary duties included: Staff/Leadership Development, data analysis, coaching and training, and presenting information to large audiences. 2009-2013 Enrollment Manager 2007-2009 Enrollment Advisor/Team Lead - Lead implementation of first Health Care/Education specialized team in Chicago - Recorded the two highest new enrollment totals in back to back months - Coaching and Development lead to promotion of 9 employees - Member of Regional Team dedicated to improvement of Student Retention - 3 time recipient of Quarterly Top Performer Award Show less

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  Marsh & McLennan Companies, Inc.

  Feb 2013 - Apr 2016

  Operations Supervisor - Program & Franchise

  Supervisor for Certificate Tracking, Missed Payments, and Invoicing. I work with multiple clients focusing mostly on Insurance Compliance. I have worked with on boarding new clients as well as redesigning programs while working as part of a team.

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  American Equity

  Apr 2016 - Dec 2024

  Leader of Process Improvement, Workforce Management, Operation Systems admin, and additional analysis for Insurance Operations.

  • Manager of Process Excellence

    Mar 2024 - Dec 2024

  • Assistant Vice President, Manager of Quality Control and Business Reporting Analytics

    Aug 2019 - Jun 2024

  • Assistant Vice President - Agency Services

    Apr 2016 - Aug 2019