Sam Savage

Experience

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  County Seat Sports Grille

  Aug 2014 - May 2017

  Assistant Manager

  Enthusiastically serves in every capacity of the establishment.Responsible for cash/credit transactions; handling nightly deposits; interacting with vendors; providing exceptional customer service; quality control and assurance; managing a staff comprised of both Front of House and Back of House team members; and actively promoting and growing the business and reputation of County Seat through the use of social media outlets such as Facebook, Twitter, etc.

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  First Citizens Bank

  May 2016 - Aug 2016

  Wealth Planning Intern

  Trained and became proficient in the wealth planning software, MoneyGuidePro. Gained exposure to other planning software such as eMoney Advisor. Assisted senior financial advisors in client data discovery as well as data input and retirement plan creation.Created user guides of the various capabilities of MoneyGuidePro for quick and easy reference by the resource users throughout the bank. Created user guides to be used by clients in order to better facilitate the accuracy of data when advisors are creating retirement plans (ie. "Generate a Current Social Security Statement).Assisted in educating an IRA specialist in how MoneyGuidePro can be utilized to answer specific queries related to IRAs with regard to the DOL Fiduciary Standards Rule.Reviewed disclosure documents to ensure they were in compliance with DOL Fiduciary Standards rule.Collaborated with strategy team interns to discuss the role of MoneyGuidePro and retirement as it relates to acquiring and retaining Millennials as bank customers. Show less

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  Bank of America Private Bank

  Jul 2017 - Mar 2024

  Serving as a subject matter expert with respect to Individual Retirement Accounts (IRAs) and their administration to Private Bank associates nationwide. Responsibilities include:Creation of internal memo instructions and governing documents for new accounts to provide to trust officers and support associates in the fieldDetailed review and approval of new accounts to ensure compliance with Bank policies and Department of Labor fiduciary rule and requirementsAudit and calculation of annual Required Minimum Distributions (RMDs) for clients’ IRAsContinuous monitoring of Private Bank IRAs (49,000+) to ensure coding and beneficiary designation is accurate and up-to-dateEducation and being a continuous resource to partners across the Private Bank with respect to new policies, procedures, and federal regulations as it relates to IRAsRelationship manager for outside Registered Investment Advisors (RIAs) where the Bank serves as the directed trustee for their managed IRAsProject team lead in the consolidation of sister team to optimize efficiencies across the National Trust Services line of business. Duties include:Oversight and secondary approval for large dollar amount distributions from IRAs to ensure compliance with federal and state applicable tax withholding requirements Comprehensive review and approval of accounts slated for closure to ensure a consistent chain of ownership and proper coding for account tax purposesPeriodic review of accounts to prepare end of year tax reporting for clients (1099Rs)Time-keeping management for associates on sister team during department merger Show less Active management of revocable & irrevocable trusts and investment management accounts, to include:Detailed research, analysis, and resolution of complex trust issuesActive review of accounts to ensure proper system coding and compliance with bank processes, fiduciary procedures, and federal and applicable state lawsPartner with members of the Chief Fiduciary Office to identify, address, and reduce regulatory and fiduciary risk within the Private Bank and EnterpriseActively engage clients to understand their unique needs, deepen relationships, and identify ways to improve their financial livesCollaborate with Portfolio Managers to create holistic, strategic action plans to accomplish clients’ long-term financial goalsEnd-to-end ownership of client-onboarding and new account opening process, to include:Establishment of relationships with associates from multiple lines of business (Consumer, Business Banking, & Merrill) that result in leads and referrals for prospective Private Bank clientsPreparation of relevant documents for client delivery for new and retained businessWritten and verbal communication with clients to ensure their understanding of the process and to set expectations to ensure exceptional client experienceCollaboration with multiple back-office departments to ensure compliance with bank policies to mitigate risk Show less Active management of revocable & irrevocable trusts and investment management accounts, to include:Cash management research to ensure enough liquidity in accounts, to fulfill client distribution requests, & to preemptively address overdraftsPreparation & presentation to senior-level associates of client's requests for discretionary funds from irrevocable trust accountsDetailed research, analysis, & resolution of complex trust issuesActive review of accounts to ensure proper system coding compliance with bank processes, fiduciaryprocedures, & federal and applicable state lawsPartner with members of the Chief Fiduciary Office to identify, address, & reduce regulatory &fiduciary risk within the Private Bank & EnterpriseActively engage clients to understand their lives and unique needs, deepen relationships, & identifyways to improve their financial livesCollaborate with Trust Relationship Officers & Portfolio Managers to create holistic strategic actionplans to accomplish clients’ long-term financial goalsEnd-to-end ownership of client-onboarding and new account opening process, to include:Written and verbal communication with clients to ensure their understanding of the process and to setexpectations to ensure exceptional client experienceCollaboration with multiple back-office departments to ensure compliance with bank policies to mitigate riskNew associate training and work process streamlining, to include:Educating new hires on role-related processes, routines, and Private Bank policiesDeveloping streamlined methods to improve accuracy and efficiency of established proceduresIdentifying inefficiencies and establishing new best practices for daily tasks and monthly deliverables in order to increase associate productivityServing as a subject matter expert coaching partners and other Private Bank associates on systems, processes, and best practices Show less

  • AVP | Specialized Fiduciary Officer II

    Apr 2022 - Mar 2024

  • AVP | Trust Relationship Officer

    May 2021 - Apr 2022

  • AVP | Trust Senior Associate

    Feb 2021 - May 2021

  • Officer | Trust Administrative Officer I

    Jul 2017 - Feb 2021
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  Bank OZK

  Mar 2024 - now

  VP | Fiduciary Officer

  Active management of revocable & irrevocable trusts, IRAs, and investment management accounts, to include:Active identification and remediation of complex trust issues to ensure proper system coding and compliance with bank policies and federal and applicable state lawsActive management of trust-owned specialty assets to include beneficiary-occupied property, commercial real estate, and farm and timberlandAs a senior trust officer, responsible for the education and training of other junior trust officers and administrative associates to increase their fiduciary acumenPartner with senior leaders of in the Trust & Wealth Management department to create new processes to modernize the trust businessActively engage clients to understand their unique needs, deepen relationships, and identify ways to improve their financial livesCollaborate with Portfolio Managers and Wealth Advisors to create holistic, strategic action plans to accomplish clients’ long-term financial goalsSourcing and developing new business by establishing relationships with multiple lines of business resulting in leads and referrals Written and verbal communication with clients to ensure their understanding of their relationship with the bank and to set expectations to ensure exceptional client experienceCollaboration with multiple back-office departments to ensure compliance with bank policies to mitigate risk Show less