Experience

• 

  Samvo

  Feb 2008 - Nov 2011

  It operations manager

  - Lead IT operations of online gaming platforms

• 

  It solution provider (1)

  Apr 2012 - Jan 2015

  Operations manager

  - Lead operations of online gaming platforms- Lead IT support of Live Dealer Casino and Casino Resort- Manage daily operations of Helpdesk & Network Operations Center- Define policies & procedures based on ITIL, ISO20000 & ISO27001- Research and develop new products

• 

  It solution provider (2)

  Aug 2015 - Feb 2016

  Senior it infrastructure & operations manager

  - Lead operations of Live Dealer gaming platform- Maintain infrastructure, CDN and all IT facilities- Manage daily operations of Service Desk and technical supports

• 

  It solution provider (3)

  Feb 2016 - Jun 2017

  Vice general manager

  - Build the APAC operations from scratch- Manage full P&L of HK and Taiwan offices- Develop company strategies and define policies & procedures- Design and build the IT infrastructure and security controls- Oversee all IT operations of the online platform including technical teams, CS, NOC, etc

• 

  It solution provider (4)

  Jul 2017 - now

  Associate operation director