Experience

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  Navicu

  Jan 2004 - Aug 2014

  • Responsible for developing a strategy to acquire new clients and maintain relationships with existing clients• Worked alongside clients to assess current processes and problems during the discovery, planning and design phases of development • Monitored business operations and activities in relation to the business plan• Identified and developed new business opportunities• Oversaw the development, implementation, and use of technology to meet business needs• Developed standard operating procedures and best practices Show less

  • Director of Development

    Apr 2013 - Aug 2014

  • Client Services Representative

    Jan 2004 - Apr 2013
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  Revolution salon and spa

  Mar 2008 - Jul 2010

  Guest care coordinator

  • Coordinated and scheduled appointments as well as managed employee schedules• Submitted product orders, processed returns, and assisted with inventories for the small, locally owned salon and spa• Organized and arranged product displays

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  University of wisconsin-extension

  Jun 2009 - Jun 2009

  College days 2009 guide

  • Assisted the participants attending UW-Extension’s annual College Days program• Facilitated check-in procedures, parking, and move-in• Was available throughout the program to answer questions, direct participants to classes on the UW-Madison campus during the daytime and social events in the evenings• Attended seminars to assist the presenters and participants as needed

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  Covance

  Apr 2010 - Apr 2010

  Intern in pharmaceutical analysis

  • Assisted the study coordination team with data entry, quality control review, and archiving in a timely, efficient, and quality manner

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  Covance

  Aug 2010 - Dec 2013

  Study Coordinator II-II in Biopharmaceutical CMC (Chemistry Manufacturing & Controls) Solutions, March 2012 – December 2013• Improved processes to increase the efficiency of daily or routine procedures and reporting methods• Participated in various department decommissioning activities, projects, and work streams• Recognized and reconciled monthly revenue and projections• Primary departmental contact for invoice issues associated with subcontracted projects.• Worked with subcontractors to obtain quotes and purchase orders necessary to fully execute the project as intended• Responsible for independently drafting protocols, study schedules, and other study directing documents• Proactively communicated and interacted with lab operations, other departments, and clients• Planned, prioritized, and managed workload and multiple responsibilities• Served as primary back-up for Project Managers in meetings and when out of the office• Trained and mentored less experienced staffStudy Coordinator II-I in CMC-PDS (CMC - Pharmaceutical Development Services), June 2011 – March 2012• Independently performed activities in relation to project management to coordinate study activities in compliance with study protocols, Standard Operating Procedures, and other regulatory guidelines• Collaborated with other team members inside and outside the department• Served as primary contact in communication and interaction with other departments and clients• Submitted quality reports to QA (Quality Assurance) and the client, free of errors and in a timely manner• Prepared for, coordinated, and hosted client visits• Coordinated and led pre-study activities including, but not limited to pre-initiation meetings• Prepared and maintained departmental cycle time and other quality metrics Show less Study Coordinator I in CMC - PDS, August 2010 - June 2011• Interpreted and evaluated data in order to prepare and compile information for quality reports• Performed activities in relation to project management to coordinate study activities in compliance with study protocols, Standard Operating Procedures, and other regulatory guidelines• Assisted in evaluating client requests to determine the scope of projects and develop proposals• Organized, developed, and led multiple training sessions for a client specific electronic data entry system Show less

  • Study Coordinator II in Biopharmaceutical CMC (Chemistry Manufacturing & Controls) Solutions

    Jun 2011 - Dec 2013

  • Study Coordinator I in CMC-Pharmaceutical Development Services

    Aug 2010 - Jun 2011
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  Questrom school of business, boston university

  Aug 2014 - May 2016

  Ms-mba from boston university

  Master of Business Administration degree (MBA)Master of Science in Information Systems (MS)Questrom Graduate Council - Vice President of Events (April 2015 - May 2016)BU Graduate Entrepreneurship & Innovation Club - 1st Year Representative (2014 - 2015) & Council Representative (2015 - 2016)BU Graduate Sports and Social Club - Business Committee Representative (2014 - 2015) & Business Committee Member (2015 - 2016)BU MBA Marketing Conference - Organizing Committee Member (2014- 2015)Link Day Non-Profit Consulting Project - Participant (2014 - 2015)BU on Board - Board Fellow with Boston After School & Beyond (January 2015 - December 2015)Deloitte 2014 MBA Technology Innovation Challenge - Participant (2014) Show less

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  Pixability

  Jun 2015 - Aug 2015

  Youtube data analyst intern

  • Partnered with the Data Science group to harvest data and create models and projections to create an internal tool with various KPI projections to provide consistency in price estimates• Led a process improvement and standardization initiative for project initiation, setup, and daily pacing utilizing AdWords data• Analyzed and interpreted data to create a series of category and market specific YouTube reports which identified emerging trends & innovative creators as well as highlighted brands who were effectively leveraging the platform Show less

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  Navicu

  Nov 2016 - now

  • Responsible for developing a strategy to acquire new clients and maintain relationships with existing clients• Work alongside clients to assess current processes and problems during the discovery, planning and design phases of development • Monitor business operations and activities in relation to the business plan• Identify and develop new business opportunities• Oversee the development, implementation, and use of technology to meet business needs• Develop standard operating procedures and best practices Show less

  • Vice President of Operations

    Oct 2020 - now

  • Director, Business & Technology Development

    Nov 2016 - Oct 2020