Blessing Okoni

Experience

• 

  Uniport Academy Colours

  Oct 2014 - Mar 2015

  Quality Control Assistant(intern)
• 

  Huawei Technologies

  May 2017 - Dec 2019

  Responsibilities.Configurng data such as system initial data, MO models, thresholds, rules, and permission.Ensuring that the PM runs properly.Resolving issues that operators encounter while using the PM.Monitor performance indicators in near real time, use methods provided by the PM to analyze abnormal indicators, and diagnose performance faults.Monitorong alarms in near real time and process performance alarms, for example, analyzing them and dispatching tickets.Managing the dashboards and reports, and analyze topics and scheduled tasks.Predicting network traffic and number of SGSN users. Show less Responsibilities:24 hours monitoring and escalating of all alarms of the entire regional transmission network inclusive of BTS sites, BSS and service quality of the network.Following up on all escalated faults via e-mails and phone calls to ensure quick resolution as regards the SLA.Effective tracking and timely root cause identification and resolution.Providing high level technical support to field Engineers.Monitoring of network performance to ensure high network availability and up-time.Responding to emergency faults and ensure they are rectified promptly within the SLA. Show less

  • OSS/Performance Engineer

    Mar 2018 - Dec 2019

  • FO Network Engineer (Intern)

    May 2017 - Feb 2018
• 

  MTN Nigeria

  Dec 2019 - now

  Engineer, Performance Management Systems