Akash Singh

Experience

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  SIQES

  Sept 2006 - Jun 2008

  Software Test Engineer
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  Genpact

  Jul 2008 - Sept 2010

  Business Analyst
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  Allscripts India

  Sept 2010 - Mar 2011

  Senior Test Engineer

  My role was to utilizing the resources to test the system for its accuracy in order to collect all the data from the UI perspective, EDI files as 835, 837 and from the Database perspective too. I need to prepare various combination of test data to cover the almost functionality. Also verifying the UI, functional and backend behavior of the module by doing regression, integression and adhoc testing.Also, actively attending meetings with BA and onsite stack holder to incorporate the business requirement and HIPAA mandate rules in the application. Show less

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  IGATE

  May 2011 - Jun 2013

  Assistant Manager

  I was responsible for Requirement Analysis, Creating low level design document, creating use cases based on understanding the requirements from the client, Unit Test Case document preparation, Test Data Creation, Interaction with the onshore team for the requirement clarifications, Testing of the different interfaces, Determination of Test Approach for the clientAlso handling a 11 member’s team to complete UI testing, functionality testing, build acceptance testing (sanity testing), database testing, regression testing and assign defects to appropriate developer.Collaborating with onsite resources and clients on project discussion meetings and scrum meeting.Creating daily status report, defect summary and prevention report, dashboard report and production report so that it can be shared with clients.Provide guidance, mentoring, knowledge transfer and motivating team member for creating a healthy work environment.Handled a small team of five members and was responsible for their timely project deliverableTaking weekly team huddles. Show less

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  Edifecs

  Jun 2013 - Apr 2015

  Business Analyst

  As a Business Analyst: - Involved in Software Development life cycle, User stories, UML diagram and mock-up creation.- Creation of EDI mapping documents for dev team and EDI maps- Accountable in module estimation, Requirement Analysis ,Creating Low Level Design Document or wireframes.- Preparing User stories, Creation of EDI Test Data, User guides & FAQs and Handling TDM (test data management). - Unit Testing, EDI X12 Testing for 270, 271, 276, 277, 278, 820, 835 and 837 (P,I & D)- Thorough testing with proper impact analysisAs a Production Support Engineer: - Working on production tickets escalated by the global operations team.- Doing root cause analysis on invalid EDI X12 files to identify the problem and convey the same findings to specs.- Maintaining collaboration between client and R&D team for production defects and queries.Process Related: - Ensuring all the artifacts related to the module are properly placed in a common repository- Accountable in defects Report generation, Defect Triage Meeting conduction, Retrospective Calls- Responsible for Effort Capturing and regular audit on the overall process flow etc.As a tester:- Responsible for processing all sorts of Claims and verifying their pricing methodologies- Responsible for verification of benefit administration as per build document.- Responsible for determining the test approach and test strategies for the client- Responsible for testing of datawarehouse dimensional modeling for healthcare payer systems. Show less

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  HCENTIVE TECHNOLOGY INDIA PRIVATE LIMITED

  Apr 2015 - Aug 2015

  Lead Business Analyst

  I was involved into product analysis and configuration requirement gathering for Clients, co-ordination with customer for review and approvals and direct engagement with them as needed. I also had been involved into project planning and task allocation, along with customer/carrier communication (via EDI X12 as well as email) and co-ordination of deliverables and implementation. Also co-ordination among development and QA team, tracking critical items and owning and providing product solutions was very much part of the profile. Show less

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  Stringhead Technologies

  Apr 2015 - Aug 2017

  Business Analyst Project Lead

  • Involved in complete process and functional development, including creating of UML, screen design, wire-frames, workflow creation, and use case diagrams to specify operations performed by application.• Assisted project team to define the requirement scope and estimation other than product ownership and thoughtful innovation to develop product from beginning at times.• Played crucial role in all the stages of Systems Development Life Cycle (SDLC) process including managing peer reviews, quality control reviews, testing and system integration of the application to ensure quality and the satisfaction of the user requirements and need.• Developed and maintained Traceability Matrix to ensure all the requirements were accounted for and developed to satisfactory standards/expectations.• Tracked and being involved in release management, to ensure that open/new/future requirements are being captured, documented, communicated and discussed with customer and being included in appropriate versions of releases.• Created and maintained Use Cases which served as an input to Quality Assurance (QA)/ User Acceptance Testing (UAT) team.• Worked as Primary Liaison between Stakeholders, System Users, Customers and Managers to gather requirements.• Facilitated and participated in Joint Application Development (JAD) sessions for requirements gathering.• Worked with production staff to identify and map detailed current processes, identify gaps and failure points, performed Impact Analysis. Show less

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  Innova Solutions

  Oct 2017 - Oct 2023

  ● Acts as IT Business Analyst for catalog, product, pricing, and B2B functionalities and features.● Lead product strategy and drive plan execution by providing L2 & L3 customer support.● Manage & resolve Help Desk tickets, planning and prioritising to clear backlog and ensure client's operational efficiency.● Evangelize plans, features, and benefits to internal stakeholders and executive management.● Roadmap planning and maintaining requirement backlogs, functional specifications including epics, user stories creation, specifying technical requirements and tasks.● Lead and participate in Sprint Planning, Backlog Grooming, Sprint Review and Retrospectives.● Maintain backlogs for requirements from clients inside and outside of the company.● Collaborate with teams across the different functional areas and cross-region departments (US, India, Taiwan).● Provide leadership across various functional teams such as software engineers, architect, UX designers, quality assurance, business analysts, and project managers.● Communicate with internal and external clients to understand requirements and manage expectation● Manage project progress and update executive management weekly.● Assess costs and benefits for new features.● Lead internal training for newly hired employees.● Demonstrate new features in training sessions.● Lead product strategy and drive plan execution.● Roadmap planning and maintaining requirement backlogs.● Maintain backlogs for requirements from clients inside and outside of the company.● Collaborate with teams across the different functional areas and cross-region departments (US & India).● Communicate with internal and external clients to understand requirements and manage expectation Show less

  • Sr. IT Business Analyst

    Oct 2017 - Oct 2023

  • Senior Information Technology Business Analyst

    Oct 2017 - Apr 2023
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  Optum

  Oct 2023 - now

  Consultant IT Business Analyst