Ismail Ibrahim

Ismail Ibrahim

Investment Officer

Followers of Ismail Ibrahim5000 followers
location of Ismail IbrahimDoha, Qatar

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  • Timeline

  • About me

    Marketing Manager | Sports Marketing Specialist | MBA | Marketing Trainer Driving Sales Growth, Enhancing Customer Satisfaction in Banking & Marketing, Also Consulting in Training, Sports Marketing.

  • Education

    • Sudan University of Science and Technology

      -
      Master of Business Administration - MBA Marketing
    • Sudan University of Science and Technology

      -
      Bachelor of Business Administration - BBA Business Administration and Management, General Grade II Division I
  • Experience

    • The Agriculture Bank of Sudan

      Jun 2012 - Apr 2013
      Investment Officer

      - Led the conclusion of structured investment deals and provided crucial support for financing and loan transactions, driving profitability and success. - Prepared feasibility studies for deals and explored profitability opportunities.

    • Balad Bank

      May 2013 - Mar 2022

      - Maintained top-notch customer service and ensured high satisfaction standards.- Proactively implemented measures to enhance service quality.- Conducted customer service excellence training for a team of 20 employees. - Managed marketing budgets with data-driven focus.- Contributed to 3 marketing studies for branch expansions.- Led rebranding initiatives and spearheaded effective advertising campaigns. - Managed transaction services meticulously, demonstrating deep product knowledge and ensuring flawless execution. - Managed daily financial transactions averaging SDG 3,000,000 without discrepancies.

      • Senior Customer Service Executive

        Feb 2018 - Mar 2022
      • Marketing Executive

        Jun 2015 - Jan 2018
      • Bank Teller

        May 2013 - May 2015
    • Hamed M. Al Kaff Trading Establishment - UAE

      Apr 2022 - Apr 2023
      Marketing Dept Manager

      - Pioneered marketing strategies for 25% annual sales increase.- Enhanced customer base by 20% in one year.- Strengthened brand presence through website development and social media enhancement.

    • Kenzel innovative

      Mar 2024 - now
      Marketing Trainer

      A marketing specialist providing professional training in the following areas:- Fundamental Marketing Principles.- Digital Marketing Strategies.- Sports Marketing Techniques.- Customer Service Excellence Practices.

  • Licenses & Certifications

    • Introduction to Social Media Marketing

      Meta
      Apr 2025
      View certificate certificate
    • Business English: Networking

      United Latino Students Association
      Feb 2025
      View certificate certificate
    • Business English: Networking

      United Latino Students Association
      Feb 2025
      View certificate certificate
    • Program Microfinance Specialist

      Sudan Academy for Banking and financial Sciences
      Jan 2013
    • Google Digital Marketing and E-Commerce Professional Certificate

      Coursera
      Jun 2024
      View certificate certificate
    • International Marketing & Cross Industry Growth

      Yonsei University
      May 2024
      View certificate certificate
    • Certified Marketing Expert

      IAPPD Global
      Jan 2015