Missy Schuessler

Experience

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  Chambers, Mabry, McClelland & Brooks

  Jun 1991 - Jun 1995

  Litigation Paralegal

  Insurance defense litigation, discovery process and trial preparation.

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  The Home Depot

  Jun 1995 - Mar 2000

  Risk Management Paralegal

  Handle and mediate the product liability lawsuits and claims through our TPA. Managing and channeling the liability to the appropriate vendor.

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  World Insurance Association

  Jan 2011 - Dec 2017

  As part of the Employee Benefits division of WIA, our team manages various employee benefit programs, such as group insurance for medical, dental, vision, life, short and long term disability and other individual ancillary benefits. •Coordinate human resource procedures to initiate benefit plans. •Provide benefit orientations, enrollments, claims processing and maintain status reports and pay changes. •Develop communication plans for new employees outside of the annual open enrollment period •Assist with the implementation of new benefit programs, arrange and conduct employee information presentations and enrollments.•Promptly respond to employee concerns, questions and requests. •Advises individuals regarding eligibility and coverage for group health, dental, vision, life, short and long term disability and other such policies. •Conduct monthly plan audits to ensure accuracy and adherence to policies and procedures. •Work with payroll on contribution deductions, general ledger entries and payment of invoices.•Maintain a positive and effective partnership with vendors and outside resources. Work to resolve claim and billing issues. •Counsel new employees regarding benefit programs and conducts enrollment of benefit programs. •Resolves enrollment and termination issues with current benefit plans. •Working knowledge of regulatory environment of employee benefit plans including HMO, PPO, CDHP, HSA, HRA and FSA. •Daily client contact •Establish and maintain effective relationships with benefit plan carriers to ensure performance is maintained. Adept in Microsoft Office, as well as familiar with HRIS including Peoplesoft, ADP, HR Connection, Employee Navigator, Benefit Selection, Allapp and Plane.biz programs. Show less

  • Group Employee Benefit Administrator

    Feb 2014 - Dec 2017

  • Employee Benefit Specialist

    Jan 2011 - Jan 2014
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  Hodges-Mace, LLC

  Aug 2011 - Dec 2013

  Benefit Counselor

  Educate and counsel to the clients' employees the annual company benefits with accurate information about core and voluntary benefits. Collect, audit and administer processing of paperwork for enrollment of each employee including dependent verification if necessary.

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  Allstar Financial Group

  Dec 2017 - Aug 2019

  Our claims management team specializes in high exposure Commercial General Liability, Inland Marine, Premises Liability, Construction Defect, and other specialty lines both domestically and in the London market

  • Claims Associate

    Jun 2018 - Aug 2019

  • Assistant Claims Administrator

    Dec 2017 - Jun 2018
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  Insurance Specialty Group LLC

  Aug 2019 - May 2024

  Underwriting Assistant

  GL/Builders Risk

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  NFP

  May 2024 - now

  Senior Underwriting Specialist