Bristi Ganguly

Bristi Ganguly

Associate Java Developer and Quality Assurance Engineer

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location of Bristi GangulyKolkata, West Bengal, India

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  • Timeline

  • About me

    Senior System Engineer at IBM | SAFe 5 | Azure Certified

  • Education

    • Techno India College Of Technology

      2014 - 2018
      BTech - Bachelor of Technology Computer Science
  • Experience

    • IntegrityWeb Informatics Pvt. Ltd.

      Jul 2018 - Jun 2021
      Associate Java Developer and Quality Assurance Engineer

      ‣ Responsible for developing core features and functionalities of a social application which is used byover tens of thousands of users worldwide.‣ Responsible for overseeing the quality approval process from end-to-end.‣ Lead tester for the application; conducts end-to-end testing - both manual and automation testing.‣ Conducted concurrency test and overall performance testing of the application.‣ Part of a robust customer support team that boosted customer satisfaction index upto 3x.‣ Scrum practitioner and a part of a cohesive agile workflow unit. Show less

    • IBM

      Jun 2021 - Nov 2023
      Senior System Engineer

      I drive mission-critical projects focused on order management, service management, and central billing systems. My responsibilities include:- Collaborating with US Federal Government contract sales and acquisition teams through the AT&T EIS module.- Managing order tracking, submission, and workflow processes.- Overseeing billing systems, from generating invoices to dispute resolution and payment management.- Excelling in stakeholder management, ensuring seamless communication and critical incident resolution.- Efficiently managing service queues, task allocation, and task progress reporting.- Leading data analysis and root cause analysis efforts, ensuring timely incident resolution.- Facilitating knowledge transfer sessions and contributing to knowledge assets.- Successfully contributing to process improvements and adherence.- Embracing Agile methodologies and supporting user story grooming and sizing.- Upholding coding standards, conducting code reviews, and ensuring quality deliverables.- Extensive experience in Java, Spring REST, Spring Core, and Core Java. Show less

    • Cognizant

      Nov 2023 - now
      Associate
  • Licenses & Certifications

    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Dec 2022
    • Certified SAFe® Practitioner

      Scaled Agile, Inc.
      Dec 2021