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Brian Hickey

Brian Hickey

Electronics Technician

Followers of Brian Hickey232 followers
location of Brian HickeyBayville, New Jersey, United States

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  • Timeline

  • About me

    Automation, Process & Efficiency Expert

  • Education

    • Electronics Technician Core "A" School

      2001 - 2002

      • Electronics Surveillance Measures Operator - A ten-week course combining theory and hands-on operational training of all ESM related equipment.• External Communications Support Fundamentals - A two-week course specializing in the setup and operation of communications equipment onboard a 688-Class submarine radio room, as part of a larger and more intense training pipeline that begins with a shared curriculum of ET Core and then proceeds to specialized training.• Submarine ECS Operator… Show more • Electronics Surveillance Measures Operator - A ten-week course combining theory and hands-on operational training of all ESM related equipment.• External Communications Support Fundamentals - A two-week course specializing in the setup and operation of communications equipment onboard a 688-Class submarine radio room, as part of a larger and more intense training pipeline that begins with a shared curriculum of ET Core and then proceeds to specialized training.• Submarine ECS Operator - ECS supports information superiority by improving data throughput to and from the submarine using new antennas, advanced processing, new transceivers and waveforms, and new information technology networks. • EHF Satellite Communications Operator - Three weeks in length, specializing in the setup and operation of the Navy EHF Satellite Program (NESP) communications equipment onboard both 688-Class and Trident-Class submarine radio rooms. Show less

    • Tactical Computer Network Operator

      2002 - 2002

      • Tactical Computer Network Operator - Students learn computer hardware and software for both stand-alone and networked machines allowing new sailors to better assist the LAN managers and operate Communications and Tactical LANs.

    • Basic Enlisted Submarine School

      2001 - 2001

      • Fire Fighting - Students are instructed in the differences between submarine and surface ship fire fighting and the special equipment used in sub-surface fire fighting.• Damage Control - Sailors are required to patch leaks and seal ruptured pipes before their compartment completely floods.• Submarine Escape - Personnel learn how to successfully escape from a disabled submarine in 40 feet of water via a realistic trainer.• Ship Control - i.e. "Dive And Drive." Students learn how to… Show more • Fire Fighting - Students are instructed in the differences between submarine and surface ship fire fighting and the special equipment used in sub-surface fire fighting.• Damage Control - Sailors are required to patch leaks and seal ruptured pipes before their compartment completely floods.• Submarine Escape - Personnel learn how to successfully escape from a disabled submarine in 40 feet of water via a realistic trainer.• Ship Control - i.e. "Dive And Drive." Students learn how to steer and dive/rise the submarine. Show less

    • Brookdale Community College

      -
      Associate of Arts and Sciences - AAS Network Information Technology & Computer Science

      Activities and Societies: Editor-in-chief of student newspaper, The Stall

    • Western Governors University

      2023 - 2025
      Master of Science - MS Cybersecurity and Information Assurance

    • Capella University

      2020 - 2022
      Bachelor of Science - BS Information Technology

      Activities and Societies: Inducted Member of the National Society of Leadership and Success (Sigma Alpha Pi)

  • Experience

    • US Navy

      Aug 2001 - Jan 2004
      Electronics Technician

      Auxiliary Security Force: Volunteered for the Auxiliary Security Force post-9/11, playing a crucial role in enhancing physical security on base, demonstrating a strong commitment to safety and security.USS Hartford (SSN-768), Fast-Attack Nuclear Submarine:Communication Systems Management: Set up circuits for high-frequency radio communications with other submarines, showcasing technical proficiency and attention to detail.Secure Communications: Managed encrypted communications with other submarines and bases using satellites and radios, ensuring secure and confidential information exchange.Innovative Solutions: Implemented a custom-written batch script for backing up messaging terminals to disk, enhancing data integrity and reliability.Top Secret Communications: Drafted, sent, and received messages up to Top Secret classification using crypto-equipment, demonstrating trustworthiness and expertise in handling sensitive information.Base Telecommunications Center: Fleet Communications: Provided critical fleet communications support to 71 commands, efficiently processing an average of 24,000 messages per month, highlighting exceptional capacity in high-volume, high-stakes environments. Show less

    • Northrop Grumman Mission Systems

      Sept 2007 - Apr 2011
      Computer Network Architect II, Integration Team

      Client/Server Solutions: Specialized in the planning, design, and implementation of client/server solutions, demonstrating advanced skills in network architecture and system integration.Network Design & Integration:Architecture Development: Expertly designed network architectures for small to mid-size networks, tailoring solutions to meet specific client needs.Network Integration: Skilled in integrating new networks with pre-existing ones in active test environments and development labs, ensuring seamless connectivity and functionality.Virtual Network Integration: Created and integrated virtual networks within the physical enterprise network across different subnets, enhancing network flexibility and efficiency.Network Analysis & Optimization: Analyzed and resolved network issues, achieving faster connectivity and significantly minimizing downtime, thereby enhancing overall network performance. Show less

    • Bayville Computer Repair

      Feb 2011 - Jan 2013
      Co-Founder & IT Support Specialist

      Business Management: Co-led a thriving business, serving over 600+ business and residential customers, demonstrating strong entrepreneurial and management skills.Operational Leadership:Technical Support: Spearheaded day-to-day operations, specializing in diagnosing and troubleshooting issues, conducting machine cleanups, and system reinstallations.Team Management: Managed a team of two employees, overseeing payroll, disciplinary actions, and productivity, ensuring high team performance and efficiency.Network Management: Took direct responsibility for network maintenance, ensuring consistent and reliable network performance for all clients.Customer Service Excellence: Dedicated to exceptional customer service, prioritizing rapid and effective problem resolution to maximize customer satisfaction.Technical Innovations:Network Boot PXE Server: Implemented a network boot PXE server to enhance diagnostic and deployment capabilities, streamlining IT support processes. Show less

    • United States Marine Corps

      Sept 2012 - Jan 2014
      Information Systems Coordinator

      IT Asset Oversight: Solely managed IT assets across the headquarters and 34 sub-stations, demonstrating exceptional leadership in asset management and maintenance.Cybersecurity & Data Protection:Training & Compliance: Conducted Information Assurance (IA) training, emphasizing the importance of handling, collecting, and safeguarding Personally Identifiable Information (PII).Proactive Maintenance: Replaced 80% of hard disks in recruiters' laptops, adopting a proactive stance on data retention and recovery.Operational Efficiency & Productivity:Service Improvement: Dramatically reduced laptop servicing time from days to hours, significantly enhancing operational efficiency.Productivity Enhancement: Boosted recruitment productivity and reduced downtime tenfold, integrating departments seamlessly and supporting headquarters' efficiency.Network & Communication Solutions:Collaborative Coordination: Orchestrated efforts between AT&T, Verizon, and the Marine Corps to establish data and voice connections at recruiting stations.SharePoint Implementation: Assisted users in converting documents and spreadsheets to SharePoint, creating user-friendly lists, views, and databases for streamlined information management.Crisis Management & Continuity:Emergency Response: Established operational capabilities within 4 hours during Hurricane Sandy using a power generator, maintaining network, VPN, and communication services for 12 days amidst a power outage.Post-Crisis Recovery: Ensured rapid restoration of connectivity with recruiting stations post-crisis.Cross-Departmental Collaboration: Worked closely with Logistics, Operations, and Administration departments, as well as the Command Group, to devise efficient, cost-effective IT solutions for complex organizational challenges. Show less

    • Community Surgical Supply

      Jan 2014 - Jan 2015
      Network Administrator, IT Team

      Network Infrastructure Management: Oversaw the entire LAN/WAN infrastructure, including servers, switches, firewalls, and routers. Installed, configured, and tested network devices and applications, ensuring robust performance and reliability.Disaster Recovery Planning: Developed and maintained comprehensive disaster recovery and business continuity plans, ensuring organizational resilience.Cybersecurity Management: Proactively analyzed and mitigated significant security threats, including Heartbleed and POODLE vulnerabilities, safeguarding network integrity.SSL Certificate Maintenance: Managed SSL certificates for Exchange server, multiple websites, and Terminal Servers, maintaining secure communications.Visibility Enhancement: Improved network visibility through a top-down hierarchy in monitoring tools.VMware Management: Maintained a VMware cluster and associated storage, ensuring optimal performance.End-User Support: Provided extensive support to end-users, addressing network, desktop, and application issues.Cross-Departmental Coordination: Collaborated with various departments to design and implement effective network solutions tailored to specific needs.Documentation: Diligently maintained and updated all network-related documentation, including IP addresses and infrastructure diagrams.Self-Service Tool Implementation: Implemented a self-service password reset tool for internal and external domain users, enhancing user autonomy and reducing support workload.Backup Management: Ensured the integrity and availability of backups for future recovery needs.Testing & Development: Developed test plans for network hardware and software installations, ensuring seamless integration and functionality. Show less

    • Eclipse Computing Solutions LLC

      Jul 2015 - Jun 2017
      Manager/Senior Systems Technician

      Customer Engagement & Support: Excelled in daily customer interactions, providing top-tier sales and support services. Focused on delivering exceptional customer service to enhance client satisfaction and loyalty.Network Diagnostics: Developed a custom PXE Server for network booting diagnostics, streamlining troubleshooting processes.System Integration: Successfully integrated Linux systems with local Active Directory using LDAP and Kerberos, enhancing system compatibility and security.Windows Imaging: Crafted universal images for various Windows operating systems (both UEFI & Legacy), standardizing deployment processes.Process Optimization: In-Store Efficiency: Revolutionized in-store processes, significantly improving turn-around times and boosting volume output.Network Monitoring: Deployed advanced network monitoring tools to oversee network infrastructure, management systems, and security platforms.Cost-Effective Innovations: SSL Certificate Management: Transitioned from single-use to wildcard SSL certificates, reducing costs and improving operational efficiency.Windows Update Management: Established an Offline Windows Update repository, complemented by custom batch files and scripts, to automate updates, conserve bandwidth, and minimize downtime for clients. Show less

    • United States Marine Corps

      Jun 2017 - now
      Information Systems Coordinator

      IT Asset Management: Spearheaded the management of IT assets across the headquarters and 34 sub-stations, overseeing $250,000 in new IT equipment. Streamlined inventory, deployment, and maintenance processes for enhanced efficiency.Cybersecurity Training & Compliance: Ensured stringent adherence to Information Assurance (IA) protocols. Conducted comprehensive training for Marines on the secure handling and protection of Personally Identifiable Information (PII), reinforcing cybersecurity best practices.Cross-Departmental Collaboration: Collaborated with Logistics, Operations, and Administration departments, along with the Command Group, to develop and implement cost-effective IT solutions for complex organizational challenges.Technology Upgrades & Automation: Achieved a 400% increase in imaging capability. Led the upgrade of network infrastructure, transitioning 100% of main sub-stations to cable modems and moving away from T1 lines, significantly enhancing network efficiency and reliability.Project Management: Expedited the Remote Access Point (RAP) installations across New Jersey, achieving 95% completion in just 5 business days. Innovated by upgrading the laser engraving machine for network interfacing, replacing less efficient USB connections. Show less

  • Licenses & Certifications