Ashley Taylor, MS, WHNP-BC

Experience

• 

  Planned Parenthood of Greater Ohio

  Dec 2012 - Jun 2022

  Women's Health Nurse Practitioner

  In this role, I delivered quality, evidence based patient care assisting with care plans, assessments, diagnosis and treatment of OB-GYN patients. I identified critical health problems and made referrals to specialists or recommendations for further treatment. I also educated patients on health modifications and follow up options. I cared for approximately 3-5 patients per hour.• Establish and build trust-based relationships with patients and health care teams.• Conduct detailed patient exams and analyzed/prioritized data appropriately.• Develop care plans and determined appropriate medical attention, conferring with physician as needed.• Record and manage patient data/condition using electronic medical record (EMR) system. • Execute various types of physical exams, management of conditions, ordering and interpreting laboratory values, and providing primary prevention in the form of vaccines and disease prevention.• Provide administrative support in billing, insurance, inventory and marketing for business growth.• Perform medical assessment and management of basic STIs for men and women and genito-urinary conditions for women as well as providing contraception and perimenopausal and menopausal services.• Counsel pregnant women on pregnancy outcome options.• Train and develop nurse practitioner students from several universities throughout the state.• Conduct comprehensive chart audits and support growth of clinic though process improvements. Show less

• 

  Invitae

  Apr 2019 - now

  Senior Customer Success Manager

  • Strategize and implement solutions that improve the customer experience while also optimizing the use of organization resources.• Provide customer training, education and proactive outreach on company wide changes and initiatives.• Create and present data driven business reviews on a regular cadence for my book of business.• Help facilitate the successful launch of enterprise solutions to streamline the genetic testing workflow.• Work closely with cross functional teams to advocate for customer needs and ensure prompt resolution of issues or pain points. Show less