Mohil Bhatt

Experience

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  Pandit Deendayal Energy University

  Jun 2017 - Apr 2018

  Head Of Sponsorship Department

  I was the sponsorship department head for the annual Social&Cultural Fest FLARE-18.My work included interaction with various government and private industries and convince them to be a sponsor for our event.

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  Bosch Rexroth India

  Oct 2017 - Oct 2017

  Trainee

  I was part of the training program designed by Bosch Rexroth on Industrial Hydraulics and Pneumatics.The key feature of the training program was that all theoritical concepts were demonstrated with specially designed instruments to give hands on experience.

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  Tenhard India Pvt Ltd.

  Nov 2020 - Dec 2020

  Intern
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  DIGISOL Systems Ltd.

  Jan 2021 - Mar 2021

  Project Intern

  • Interviewed Business stakeholders and surveyed 100+ vendors to understand user pain points with the loyalty program• Performed data Analysis on Tableau to discover low-performing regions and products and derived the root cause of the problem• Improved customer retention by 30% by designing a loyalty program with an indigenous point redemption strategy to engage users• Secured 3rd Position for International Consulting Bootcamp for the consulting project by International Exchange cell Show less

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  SCOPES_GIM

  Apr 2021 - Mar 2022

  Senior core committee Member
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  Outlook Publishing (India) Pvt. Ltd.

  Apr 2021 - Jun 2021

  Intern- Supply Chain Analyst

  • Identified KPIs of the centralized and decentralized Supply chain model to support the growth and vision of the Outlook group• Formulated Aggregate Operations plan for one city by analyzing Level and Chase strategy to decreased operations costs by 11%• Developed and tracked inventory data using EOQ and POQ models to avoid stockout and increase the responsiveness of the supply chain

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  Nestlé

  Oct 2021 - Nov 2021

  Supply Chain Intern

  • Calculated total cost ownership (TCO) for the material handling equipment for making a purchase plan• Carried out the primary and secondary research with vendors to understand the pricing of equipment

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  Areteans

  Apr 2022 - now

  Business Architect

  Digital Transformation through End-to-End CRM Solution• Gathered and analyzed business requirements by conducting process analysis and optimization initiatives to Reduce customer interaction time from 12 to 3 mins by implementing a comprehensive CRM solution, to improve productivity by 4x• Followed SCRUM methodology throughout the project life cycle acting as a liaison between more than 25 business stakeholders and technical teams. Gained knowledge in JIRA and Confluence while documenting user stories and managing SCRUM artifacts• Created Business process modelling to determine process inefficiencies and bottlenecks and ideated a To-Be process for the CRM applicationImproving Customer Experience via customer service mobile Application• Conceptualized solution to automate the service identification and assignment process for employees to improve Turnaround time by 80%• Surveyed more than 50 Business users to understand their needs and identified 27 use cases, to enhance customer experience• Led change management efforts, facilitating smooth adoption of new processes, and conducting training sessions for Business stakeholdersLoan Origination system (LOS) Product to automate loan approval process• Acted as a Product owner to the Internal teams, to develop LOS Banking application POC for quick disbursement of loans as early as 2 hours• Carried out workshops with credit risk and loan underwriter SMEs to understand the loan origination process and find areas for automation• Created loan application life cycle progression strategy to eliminate manual effort by 30 % and minimize the scope for human error Show less