
Katlego Nake
Business Analyst | Project Administrator

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About me
Head of Product Marketing | Technology Solutions | Digital Transformation
Education

IE Business School
2017 - 2018Dimension Data Global Fast Track Programme, Business, Innovation, Strategy and Leadership Business, IT
University of Johannesburg
2008 - 2011Bachelor's & Honors Degree BCOM Honours IT Management
Experience

Global Softech Solutions South Africa
Jun 2012 - Jan 2013Business Analyst | Project Administrator• Maintained project plans and statuses.• Ensured that the AS-IS business process was understood.• Determined how to improve the process to meet business requirements.• Analysed and created detailed documentation of business systems and user needs.• Facilitated workshops for better understanding of client's requirements.• Compiled detailed documentation of the client's business requirements.• Developed business cases.• Ensured effective communication of any risks or issues. Show less

EOH
Feb 2013 - Dec 2015SAP Project Controller• Setup and managed support functions.• Managed all operational aspects of projects and prepared for project reviews.• Maintained project plans and statuses.• Arranged travel for the team to facilitate roll out of the project.• Presented project findings to stakeholders as required and managed the project.• Produced consolidated reports to the project board.• Controlled the monthly Program budget and generated monthly invoices.

Consnet
Jan 2016 - May 2016Junior SAP Consultant• Provided first line support to the operational divisions at Transnet.• Assisted clients in defining key capabilities and requirements.• Configured PS/IM structures in system and creation of transports.• Attended to regression and Integration testing.• Ensured the updating of test scripts and scenarios.

Dimension Data
Jun 2016 - Jul 2020• Championed client improvement services.• Managed all services and supported projects.• Ensured the effective management of all incidents, requests, changes and escalations.• Monitored, controlled and supported service delivery.• Maintained service support functions including IT Service Desk and SAP Support.• Developed and implemented SLAs between the various ICT and business teams.• Drove internal and third-party service review meetings.• Compiled monthly reports on client services and performance.• Fulfilled contract management and renewal functions. Show less
Presales Consultant
Jan 2020 - Jul 2020Senior Manager S/4HANA Cloud
Nov 2018 - Jan 2020SAP Service Delivery Manager
Jun 2016 - Oct 2018

Baraka Technnology Group
Apr 2021 - Jul 2021Engagement and SAP Service Delivery Manager
NTT Ltd.
Jul 2021 - Jan 2023• Developed marketing strategies and crafted messages with PR across all channels.• Crafted all internal communication messages relating to campaigns. • Created buyer Personas and mapped out buyer and nurture journeys for awareness.• Worked with various teams across the business to implement strategies.• Enabled and equipped sales teams to solution sell through.• Positioned service offerings on social media platforms.• Create thought leadership pieces, Case Studies, and insights to create awareness.• Evaluated projects using KPIs and feedback from existing and prospective clients.• Worked closely with a paid media agency. Show less
Director of Marketing - Southern Africa
Apr 2022 - Jan 2023GTM Marketing Manager: Intelligent Applications and Intelligent Infrastructure
Jul 2021 - Apr 2022

Sage
Feb 2023 - nowHead of PMM | Director of Product Marketing UKIA X3 & BMSAccountable for the delivery of all PMM jobs and outputs within the region, as measured by the delivery of £150m+ ARR and 10%+ annual growth. Leading the virtual AMEAA PMM Squad to deliver these specific outcomes.• Building AMEAA Growth Plans and Launch Calendars that define market opportunity.• Executing Growth Initiatives needed to achieve the regional Growth Targets.• Creating, reviewing and executing an achievable AMEAA Win Plan.• Ensuring that all AMEAA Growth Initiatives and PMM deliverables are executed.• Trusted PMM Business Partner to the AMEAA Managing Director/Leadership Teams.• Leading effective and efficient alignments and proactively solving risks/issues.• Leading the AMEAA PMM Squad to deliver the required PMM jobs and outputs.• Driving the squad to achieve daily/weekly/monthly outcomes for the region.• Supporting BU Leaders in coaching and developing team members.• Acted as the primary point of contact for AMEAA MDs and LT into central PMM.• Leading the planning, execution, and coordination of all GoToMarket activities.• Accounted for the resourcing plan across PMM for the Region. Show less
Licenses & Certifications

SAFE Certification
Dimension Data Middle East and AfricaAug 2018- View certificate

Advanced Lead Generation
LinkedInMar 2022 
Advance Product Marketing Management
LinkedInJan 2022- View certificate

Marketing Foundations: Value Proposition Development
LinkedInJun 2023 
ITIL Service Tranistion
Pink ElephantNov 2017
ITIL Foundation Certification
Foster-Melliar Learning SolutionsMar 2017
Languages
- enEnglish
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