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Mario Caruana

Mario Caruana

Field Sales Adviser

Followers of Mario Caruana159 followers
location of Mario CaruanaErmington, New South Wales, Australia

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  • Timeline

  • About me

    Building Manager at Francis Management Building Services

  • Education

    • St Patricks College, Mackay

      -

    • James Cook University

      -
      Associate Diploma of Fine Arts

  • Experience

    • Salesforce.com

      Jul 1997 - Jun 1998
      Field Sales Adviser

      Up selling Telstra enhanced features by interpreting, for the customer , their paper account details 70% conversion rate winning customers back from competitors (Optus / AAPT / Third Parties providers) Present key factors of the Telstra brand to business customers re-establishing a positive view of the brand amongst the customer base

    • Nu Teck Communications

      Jun 1998 - Feb 2001
      Account Executive

      Top 30 sales people nationally 1999 for the NEC Australia Telephone Dealer Channel Consistently outperformed monthly sales target therefore exceeding annual target by 10%Developed customer service reporting and customer quality control procedures in association with the service division

    • NTG Communications Incorporating 'ASAP'And 'Recom Corporate Communications

      Feb 2001 - Jun 2003
      Account Executive

      Business to business selling of NEC and Panasonic telephone product and data infrastructure Provide on-going account managementAchievements:Retained customers following installation and implementation of bundled solution Increase customer base via referral programFurther develop the new bundling solution strategy

    • Nu Teck Communications

      Jun 2003 - Oct 2011
      Customer Service/ Operations Manager

      Manage operations of the service division incorporating installation, maintenance and repairs of data/telephone infrastructure, telephone equipment and land line services Manage the operations of the helpdeskMange day to day the internal operation of the business including orders and telephone enquirersEnsuring technical & helpdesk team resources are maximised Ensuring technical & helpdesk team adhered to company process, procedures and ethicsProject management of telephone system installations and relocationsRecruitment, induction and training of service staff Show less

    • Device Consulting

      Jul 2012 - Sept 2014
      Sales Consultant NSW / WA

      Aesthetic, Surgical Laser & Associated Equipment Specialist. A professional consultative approach which meets your business needs, in moving forward.

    • Francis Management Building Services

      Oct 2014 - now
      Building Manager

  • Licenses & Certifications

    • Certificate IV in Frontline Managment

      Management Consultancy International

    • Trade Certificate - Telecoms Technmician