Ming-Tsan Chen

Ming-Tsan Chen

Business Operations Intern

Followers of Ming-Tsan Chen199 followers
location of Ming-Tsan ChenHsinchu City, Taiwan, Taiwan

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  • Timeline

  • About me

    Account Manager 位於 Teamco Industries Corp. -Taiwan

  • Education

    • The University of Texas at Dallas

      2012 - 2014
      Master of Business Administration (M.B.A.) Focus on Supply Chain Management 3.5

      Activities and Societies: Event Coordinator of Taiwan Student Association 2013-2014 Recipient of Dean’s Excellence Scholarship 2012-2013

    • National Chung Hsing University

      2005 - 2009
      Bachelor of Science (B.S.) Environmental/Environmental Health Engineering 3.6

      Activities and Societies: 1.Public-spirited Service Award-Common-Wealth Magazine Education Foundation 2007, 2.President of Student Council - the College Career Development 2008-2009

  • Experience

    • Chapwood Capital Investment Management

      Jan 2014 - May 2014
      Business Operations Intern

      1.Provided investment offerings to Taiwan and China area, developing 10 potential clients per month. 2.Advertised and promoted company website, increasing more than 1000 unique visitors per day.3.Established financial modeling with portfolios, supporting decision-maker strategies.

    • American Airlines

      Jun 2014 - May 2015
      Customer Service Representative

      1.Lowered customers physical and emotional complaint and provided suitable solutions to clients.2.Executed flight departing on-time, on-time performance rate more than 96% for 500 flights.3.Provided flexible flight ticket service for passenger's urgent need and keep passengers repeating our bussiness.

    • Teamco Industries Corp. -Taiwan

      Jul 2015 - now

      1. Building and maintaining strong, long-lasting customer relationships2. Overseeing customer account management, including negotiating contracts and agreements for win-win result3. Ensuring the timely and successful delivery of our solutions according to customer needs and objectives4. Clearly communicating the progress of monthly/quarterly initiatives to team and general manager 1. Developed potential customers with offering flexible solutions to their headache.2. Offered better manufacturing process for customer's design, hit rate is more than 40% among 200 RFQs within a year.3. Built partnerships with clients with interpersonal and communication skills.4. Lead a project team to complete sapmle/pilot run development, project OTD is more than 95%.

      • Account Manager

        Oct 2021 - now
      • Senior Sales Engineer

        Jul 2015 - Sept 2021
  • Licenses & Certifications

    • Dedicated Air Pollution Control Specialist (Class A)

      Environmental Protection Administration, Taiwan
      Jan 2012
  • Honors & Awards

    • Awarded to Ming-Tsan Chen
      Dean’s Excellence Scholarship - Jul 2012
    • Awarded to Ming-Tsan Chen
      Excellent Performance Award Substitute Military Service Mar 2010
  • Volunteer Experience

    • Event Coordinator

      Issued by the College Career Development on Jan 2006
      the College Career DevelopmentAssociated with Ming-Tsan Chen
    • Storyteller

      Issued by Commonwealth magazine on Jan 2007
      Commonwealth magazineAssociated with Ming-Tsan Chen