Sohini Roy

Experience

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  Accenture

  May 2009 - Nov 2012

  • Senior Programmer

    Aug 2010 - Nov 2012

  • Associate Software Engineer

    May 2009 - Aug 2010
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  Vodafone

  Feb 2013 - Aug 2016

  Billing Specialist

  • Capturing, analysing and documenting functional requirements, assessing feasibility of implementation and highlighting risks/issues. • Provided complex PL/SQL code and Shell fixes for Account Management, Billing and Rating module. • Perform configuration related to Rating, Billing, Invoicing. • Configure RC, NRC, Discounts, Usage entities in ARBOR. • Well versed in Rating and Billing processes – COM, CAP, MCAP, BIP. • Involved in RD analysis and building configuration elements in Preproduction environment. Performing Functional Testing prior to code deployment. • Involved in Deployment activities and Change Management activities. • Performing CDR analysis to find root cause of billing issues in Production. • Responsible for mentoring resources through technical & functional training. Show less

• 

  Tech Mahindra

  Sept 2016 - Jul 2021

  Team Lead
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  Accenture

  Jul 2021 - Feb 2024

  Application Development Associate Manager

  • Played dual role of Lead Business analyst and Scrum Master. • As a Technical Business Analyst my role involved aligning with business stakeholders, understanding the business problem and value proposition and then coordinate with Solution Designers and Technical architects to translate business opportunities into a high level technical solution, assess implementation feasibility, identify integration needs.• Transform the product vision into technical and functional user stories.• Evolved business requirements, recommended appropriate systems alternatives and/or enhancements to current systems by analysing business processes.• Evaluating existing business processes, as-is vs. to-be analysis, identifying areas of improvements, risk assessment and proposing improvements in terms of better customer experience.• Review and validate Solution Design against business use cases.• Preparing UI/UX mockups using Figma, MS Powerpoint.• Conduct Backlog grooming/refinement sessions and user story prioritization discussions.• As a Lead Business analyst managed and coached a team of Business analysts.• Coached the team in Agile way of working. Show less

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  Telstra

  Feb 2024 - now

  Technical Business Analysis Senior Specialist

  • As a Senior Technical Business analyst managed the B2C ordering journey for Mobile/Internet products.• It requires aligning with business stakeholders, understanding the business problem, value proposition and then coordinate with Solution Designers and Technical architects to translate business opportunities into a high level technical solution, assess implementation feasibility, identify integration needs.• Transform the product vision into technical and functional user stories.• Evolved business requirements, recommended appropriate systems alternatives and/or enhancements to current systems by analysing business processes.• Evaluating existing business processes, as-is vs. to-be analysis, identifying areas of improvements, risk assessment and proposing improvements in terms of better customer experience.• Review and validate Solution Design against business use cases.• Conduct Backlog grooming/refinement sessions and user story prioritization discussions.• Maintain risk/issue log and work with cross team members to unblock user stories. Show less