Christian S.

Experience

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  Staples

  Jan 2012 - Sept 2013

  * Coach/train computer technicians for sales in addition to keeping them current on technology* Preform and consult on computer and network repair/solutions as needed* Manage all store sales and customer service* Close down store/count money and prioritize closing duties * Diagnose and repair hardware and software configurations* Consult on technology solutions and preform general sales associate tasks* Manage, track and organize intake, progress and customer support of computer repair

  • EasyTech Expert

    Jul 2012 - Sept 2013

  • On-site Technician

    Jan 2012 - Jul 2012
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  Arkansas Blue Cross and Blue Shield

  Mar 2014 - Feb 2015

  ITI Acquisitions Analyst

  * Oversaw computer and VMware machine instillations* Compiled and bundled electronic equipment for end users to have remote access to the business network as part of a work from home program* Worked closely with others to properly dispose of and re-purpose computers via Hipaa approved recycling and/or by wiping all sensitive data and reloading a base image to then be customized

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  Windstream

  Mar 2015 - Mar 2016

  Network Analyst I

  ● Coordinate with required internal/external groups to perform initial configuration of DSLAM's● Decommissioning/verification of network services● Experience with CLI implementation of: Adtran (5K, 3K, 1248/v, 1148, ect.) including upgrading IOS, card adds, interface/LAG/LACP, ERPS ring and ETOS system mode configuration, MGCP voice configuration and troubleshooting.● Experience with CLI implementation of: Cisco/Alcatel (3600, 10K, ect.) including interface/LAG, vlans, L2vpn's/MPLS, bridge group/domain configuration for device management.● Experience with CLI implementation of: Calix (C7, E7, E7-2) including interface/LAG, ERPS ring, card adds and vlans.● Experience with CLI implementation of: Juniper (MX-480/960) including changing static routes, building device management gateways and verifying authentication of DHCP requests● Experience with CLI implementation of: Nokia 7750SR BNG VPLSs for DSLAM Ethernet circuits● Experience with adding and removing PVC's in CBX GUI● Worked with Calix Management System(CMS), IMS, MetaSolv M6, MSS, IP Control and Aquarium software Show less

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  Frontier Internet

  Mar 2016 - Sept 2017

  Network Engineer III

  ● Determines requirement(s) to complete any orders for requested data/customer migrations in the network and prepares for order execution in advance of scheduled date● Creates and implements provisioning to migrate customers along new ATM and/or Ethernet/MPLS circuits, including VLAN or EVC modifications, port changes, device management/gateway and BNG/BRAS on Nokia 7750 SR and Juniper MX-480 provisioning● Configures inband management/verifies voice groups and determines source of business customers● Verifies/updates integrity of any record system(s) data pertaining to various network information● Schedules work with local technicians and other relevant internal groups and vendors● Experience with CLI implementation of: Adtran (5K, 3K, 1248/v, 1148) including upgrading IOS, shelf adds/splits, card adds, interface/LAG/LACP, ERPS ring and ETOS system mode configuration, GR-303 groups for POTS, ATM to ETH conversions & cross-connects, pin testing, more● Experience with CLI implementation of: Cisco (3600, ASR9010, ect.)including interface/LAG, vlans, L2vpn's/MPLS, bridge group/domain configuration for device management.● Experience with CLI implementation of: Juniper (MX-480/960,ERX-1440) including changing static routes ● Multiple proprietary device and service management software including: Planet Operate, Waveflow, Naviscore, AMS5520, CMS, AOE, M6 and TNMS Show less

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  Windstream Communications

  May 2018 - Sept 2018

  Network Analyast II

  ● Ability to handle high pressure situations and verify status of the IP network during service interruptions while troubleshooting/triaging outage/simplex service interruptions as quickly as possible to apply proper classification of priority and determine the customer impact of any event ● Experience working with Remedy ticketing system to track alarms and troubleshooting progress/notes● Ability to utilize circuit/records/documentation information in Metasolv and other repositories to assist with troubleshooting and project planning● Work with partner carriers to troubleshoot and resolve issues with NNI’s and other circuits carried by them to restore customer services● Experience troubleshooting any issues related to IP routers including: configuring metrics for IGP protocol to prevent and mitigate data integrity during service interruptions; hardware replacements, circuit/protocol bounces, memory read/write errors, DDoS attacks IGP peering, MPLS and more● Engage adjacent NOC groups when required for assistance investigating/communicating issues● Required to understand ATM/Frame Relay/Ethernet/Vlans/VRFs/ IP protocols including IS-IS, OSPF and BGP.● Required to engage local operations to assist with troubleshooting service events● Worked on the core IP ISIS network (MX-480) and OSPF media/IPTV routers (7750 SR) Show less

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  Frontier Communications

  Sept 2018 - Dec 2018

  Network Engineer III

  ● Determined requirement(s) to complete any orders for requested data/customer migrations in the network and prepares for order execution in advance of scheduled date● Created and implemented provisioning to migrate customers along new ATM and/or Ethernet/MPLS circuits, including VLAN or EVC modifications, port changes, device management/gateway and BNG/BRAS on Nokia 7750 SR and Juniper MX-480 provisioning● Configured inband management/verified voice groups and determined source of business customers● Verified/updated integrity of any record system(s) data pertaining to various network information● Scheduled work with local technicians and other relevant internal groups and vendors● Experience with CLI implementation of: Adtran (5K, 3K, 1248/v, 1148) including upgrading IOS, shelf adds/splits, card adds, interface/LAG/LACP, ERPS ring and ETOS system mode configuration, GR-303 groups for POTS, ATM to ETH conversions & cross-connects, pin testing, more● Experience with CLI implementation of: Cisco (3600, ASR9010, ect.)including interface/LAG, vlans, L2vpn's/MPLS, bridge group/domain configuration for device management.● Experience with CLI implementation of: Juniper (MX-480/960,ERX-1440) including changing static routes ● Multiple proprietary device and service management software including: Planet Operate, Waveflow, Naviscore, AMS5520, CMS, AOE, M6 and TNMS Show less

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  Ritter Communications

  Mar 2019 - now

  Network Engineer

  ● On call as tier 3 escalation on all transport, IP and access network outages● Planned/designed, created BOM, negotiated pricing, purchased, received, deployed, turned up and tested multiple new market projects up to $870,000 including transport/ROADM, IP, Ethernet, PON, DCN management network (out of band), DPS netguardian (alarm system) Ceragon IP-20C MW radios● Sole transport architect responsible for: investigation, initial vendor contact, purchasing, interoperability/integration testing and creating documentation for equipment approval notices, deployment procedure, initial and advanced configuration.● Created a 3-year plan to update the optical core transport network as a means to leverage new protocols and topology/NMS tools for growth and network health/resiliency while also allowing for OTS optimization and better monitoring. The plan included implementing/testing a new major code version, standing up a new license server and migrating to a new license structure and migrating to a new NMS for the purpose of leveraging new protocols including SPLI and L0 control plane topology.● Authored Ethernet testing standards for all metro-e services and core links using EtherSAM (Y.1564) and RFC2544 and VeEx throughput test methodologies● Responsible for vendor relations, price negotiations and product inquiry ● Assisted in core IP overlay/upgrade from Ciena/Cisco OSPFv3 to Nokia ISIS core IP network to support SR-MPLS● Responsible for Nokia 7750 SR/7250 IXR core/edge router ISIS level 2 to level 1/2 conversion and level 1 migrations in addition to standard purchasing and deployment responsibilities● Documented procedures related to purchasing, logistics, deployment and configuration of new equipment for new hires and external groups● Provided engineering solutions to adjacent groups consisting of designs/BOMs for network upgrades or wholesale opportunities Show less