Chelsea Workman

Experience

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  Whole Foods Market

  Jan 2010 - Jan 2012

  Customer Service Team Member
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  Technische Hochschule Deggendorf

  Jan 2012 - Jul 2016

  Teacher of Business & Technical English

  ▪ Taught technical and business English courses; prepared course material and designed lessonplans.▪ In addition to working as an English instructor, I also supported professors and students as an English tutor and German to English translator.

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  Rip Van

  Jun 2014 - Jan 2014

  Sales & Operations Intern

  ▪ Used Salesforce on a daily basis to oversee all lead, prospect, and customer accounts; updatedand maintained accurate records and trained other team members to use the essential CRM tool.▪ Processed all incoming orders, emails, calls and messages; made approximately 50 sales callsdaily, and resolved customer complaints.▪ Successfully collected over 50% of outstanding accounts receivables, strengthening the cashposition of the start-up.▪ Assisted with the on-boarding of new interns.▪ Assisted the Marketing team by attending promotional events as necessary. Weniger anzeigen

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  Syd™

  Apr 2016 - Jan 2016

  Bachelor Thesis on Corporate Wellness
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  Hello English!

  Aug 2016 - Jan 2016

  Recruitment & Marketing Intern

  ▪ Managed marketing & recruitment channels, including social media, website, blog, newsletters andcontent for third-party sites.▪ Worked on Google AdWords campaigns and SEO projects.▪ Interviewed incoming student teachers and organized applicant data.▪ Taught interactive English lessons to Austrian school children as needed & traveled throughoutAustria to support the nonprofit organization.▪ Positively represented the college in regular interactions with customers and stakeholders, includinginternational student teachers, Austrian teachers and directors, pupils, and sponsors.▪ Conducted a corporate wellness assessment and case study on the college as an additionalcomponent of bachelor thesis. Weniger anzeigen

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  Tractive

  Jun 2017 - now

  I help the Tractive team to reach our target audiences, increase brand and product category awareness as well as engagement, traffic and conversions via high quality content for pet parents on the Tractive blog. As a native English speaker, I research, plan, write, edit, and publish articles to provide value for our readers as well as optimize for SEO & conversion. In addition, I manage and oversee the translation and localization of English blog content into ten other languages and am responsible the blog as a whole. Weniger anzeigen

  • Digital Content Marketing Manager - Blog

    Jun 2021 - now

  • Customer Happiness & Knowledge Base Manager

    Jun 2017 - Jan 2021
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  Honesty Europe

  Jan 2019 - Nov 2022

  Digital Marketing Assistant

  I support Honesty Europe by providing a wide range of web, content marketing and social media services - assisting them to promote their Radical Honesty workshops throughout Europe.Honesty Europe is an organization founded by certified Radical Honesty trainers Tuulia Syvänen and Pete Jordan. Their mission to support people to live happier lives by telling the truth, and letting go of fear and worry.