Karen Jahnke PMP

Experience

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  Triumvirate Consulting Group llc

  Feb 2009 - Jul 2018

  Owner | Principal Consultant

  Execute, Optimize, Innovate, Realize Your Potential"My passion is to make an immediate positive impact and to deliver a measurable return on investment." IT Program/Portfolio ManagementProject ManagementOrganizational Change AgentAbout This Body of Work:- Developed a stable and consistent history of consulting projects with high-profile corporations by acquiring a solid reputation for achieving high quality and cost-effective results.- Supported global organizational change initiatives that have positively impacted thousands of people cumulatively.- Established a strong, strategic alliance of prominent human resources and career management professionals who serve the organizational development needs of businesses and the professional development needs of individuals.It has been my pleasure to work with and for some of the best and brightest in their respective fields. It is a privilege to have been a leader and a member of project teams that brought forward transformational change at local Fortune 500 companies during the past decade. I am especially thankful to my small business alliance of career and leadership coaches who trusted me and partnered with me to bring career development workshops to the local community. You are both friend and mentor. Show less

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  Aon

  Jul 2018 - Nov 2024

  Sr. Program Leader | Global Contact Center CoE | Aon Business Services

  Project leader hired to deliver initiatives that align with the vision and strategy of the Global Contact Center CoE. The CoE creates business value through; Knowledge Management, Workforce Management, Relationship Management, Technology Management, and Vendor Partner Management. Lead initaitives that bring forward digital transformation to improve agent and customer experience.

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  Self-employed

  Nov 2024 - now

  Independent Consultant | Program | Project | Change | Digital Transformation

  "My passion is to make an immediate positive impact and to deliver a measurable return on investment." Hired often to bring forward highly visible and mission critical initiatives. I am adept working across the business to successfully get things done. I am a project manager who understands the value that change management brings to project outcomes, the user experience, and the customer journey. I excel in navigating uncertain situations and operate confidently in undefined territory. How can I help you to declare incremental victories on your digital transformation journey? Show less

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  Tier4 Group

  Nov 2024 - now

  Senior Technical Program Manager | Northwestern Mutual Field & Client Services

  Hired to lead projects that deliver value-based outcomes and service transformation.