
Jessica Minette
Sales Associate/ Customer Experience Coordinator

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About me
Flight Attendant
Education

Wichita State University
2015 - 2019Bachelor of Business Administration - BBA Marketing/ French minorActivities and Societies: Epsilon Sigma (French Honor Society)

ESC PAU Business School
-Entrepreneurship/International Business
Experience

Marshalls Distribution Ctr
May 2015 - Oct 2020Sales Associate/ Customer Experience CoordinatorI worked all departments during my time at Marshalls. This included customer service, fitting room, backroom and sales floor. My main priority was ensuring the happiness of the customers, while also using best methods to increase sales and productivity. I was the Customer Experience Coordinator, where I supervised the cashiers and addressed any issues that customers may have had. My expertise was extremely valued at the Front End with customer service.

Wichita State University
Apr 2019 - Dec 2019Study Abroad Office Student AssistantAt the International Office, I promoted our Study Abroad Programs offered at Wichita State University. This included the creating of graphics for advertisements, presenting at information sessions, managing the Facebook page and promoting at the information tables in student center.

Findings, etc.
Nov 2019 - Mar 2023Social Media CoordinatorI monitor and coordinate the social media platforms for Findings, Etc. This includes Facebook, Instagram, Google Business, our current Website Development and creating email campaigns for our 1,000+ subscribers. I’m extremely proud of the hard work I’ve put in with this company. After only working here a year, I’ve more than doubled our Instagram following and increased Brand Awareness. All thanks to our wonderful customers!

Buddy-Brands
Oct 2020 - Mar 2021Customer Service / MarketingI was the primary customer service representative that managed the phone, email and live chat for customers. I was on the Marketing team, where I focused on our social media accounts and created SMS text campaigns. My final project was our Influencer Marketing Program, where I was in search of the best influencers to represent the BuddyRest brand.

ROSE HILL CHAMBER OF COMMERCE
Mar 2021 - Apr 2023Board MemberI serve on the Board of the Rose Hill Chamber of Commerce. I've proudly been their marketing guru since March 2021. I’m responsible for their monthly newsletters, website content, social media platforms and occasional ad campaigns.

Lee Media Group
Mar 2021 - Apr 2023Digital Marketing Specialist
Rose Hill Fall Festival
Jan 2022 - Apr 2023Vice PresidentI’ve been proudly part of the Rose Hill Fall Festival committee since March 2021! I manage all of their social media platforms and ad campaigns. In January of 2022, I was voted in as the Fall Festival Vice President by the committee. I'm looking forward to another great Fall Festival year! 🍂

American Airlines
Apr 2023 - nowFlight Attendant
Licenses & Certifications
- View certificate

Google Ads Display Certification
GoogleNov 2022 - View certificate

Google Ads Search Certification
GoogleNov 2022 
Hootsuite Platform Certification
HootsuiteDec 2019
Volunteer Experience
Event Staff—Social Media Marketing World
Issued by Social Media Examiner on Mar 2022
Associated with Jessica Minette
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