Suzanne Abele MBA

Experience

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  Wells Fargo

  May 2008 - Jan 2013

  Branch Manager

  Managed 10 staff members branch. Added $32M in new business and led underperforming branches to greater profitability. Served as a project manager for multiple initiatives in support of new client acquisition programs. Successfully directed strategic planning efforts to identify new product opportunities.Selected AchievementsAppointed by leadership to drive wells@work program, identify trends and behaviors to create action plans driving increased performance and metrics. Increased sales 30% in new clients from 110 per month to 134Introduced a “building client credit “program increased credit sale totaling $1.2M in volume of new customers and achieved the highest volume increase in deposits ($8M) in South Jersey and North Philadelphia. Show less

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  Citizens Bank

  Feb 2013 - Jul 2016

  Assistant Vice President |Branch Manager

  Responsible for providing branch oversight for all daily operations including ensuring that the branch was adequately staffed; advocated for and modeled an open sales and service culture focused on providing clients superior service, accountable for all sales activities with an emphasis on leveraging technology, ensuring operational efficiency. Provided sales mentorship for 8 staff members, implemented decision transaction approvals per empowerment matrix. Evaluated employee performance against sales and behavior targets.Selected AchievementsCreated and promoted a Small Business centric relationship journey to penetrate and cross sale new and existing market via digital channelSuccessfully led a flagship branch in south Philadelphia with a deposit portfolio of $60M+; increased sales volume by $50M exceeding 120% goal resulting stack ranking as top performing Branch ManagerLed sales efforts to excel goals from $32mm to $60mm within 12 months. Show less

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  HSBC Retail Banking and Wealth Management

  Aug 2016 - Aug 2019

  Vice President|Senior Branch Manager

  Accountable for strategic growth of book of business with one of the largest flagship branches in US Network resulting total relationship balance of $318M(2019), Business Credit ($6M). Tasked with increasing revenue for the Philadelphia - Mid Atlantic Retail banking, Wealth and Small Business market segment; Manage and coach team of 11 multifunctional team members and provide superior levels of leadership and relationship management while being accountable for sales, service, risk. and operational delivery. Collaborate with local agencies for business development network events. Promote HSBC brand and community development within Philadelphia, New Jersey and New York market.Selected AchievementsSuccessfully developed an under performed branch to great profitability resulting in portfolio of $316M+; increased sales volume over 200% in 24 months, all while simultaneously strengthening team culture and brand using innovative strategic approach.Coach, strategically develop and partner with advisors to execute a wealth management growth plan resulting in 118% above the target ranked as No.1 among peer groups in 12 months and No.1 profitable branch in Mid Atlantic and No.1 in US networkRebuilt Philadelphia commercial and small business engagement through Chamber of commerce network, partnering with Commercial team resulting 2 new acquisitions with over $62M deposit balance, cash management and treasury service in 2019.Designed/executed strategies for individual team members development to support market share Coach and strategically develop individual team members to strive for all excellence and execution by sales and leadership cycle resulting 3 team members’ promotion, 3 team members and Branch Manager leadership club award winning in 2018.Passionately promote HSBC brand, community impact and market share in Philadelphia and south Jersey community resulting in awards as Community Champion of 2016 and 2017. Show less

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  Urban Development Group

  Aug 2019 - now

  Founder | Director of Business Development

  Identify residential and commercial real estate market, customize a development and building plan to maximize the ARV value and profit. Develop multi channel real estate network within COI’s, institutions.Business development through self-sourcing, credit solutions and partnering with various lenders and real estate developers and referrals through established network to build business develop pipelines.Focus on management consultancy provide solutions to startups and medium sized businesses to expand and start from ground in US and UAE market. Show less