Mathilde Kälin

Experience

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  Nestlé

  Aug 2018 - Jul 2019

  Clinical Trial Coordinator

  • Spearheading the successful implementation of a new document management system, streamlining organisational workflows and enhancing efficiency.• Orchestrating the preparation of monthly quality meetings and played an important role in coordinating a three-day workshop that convened fifty doctors in nutrition.• Contributing to a clinical study audit in Hungary, showcasing attention to detail and compliance with research protocols.• Engaging in diverse projects aimed at promoting internal communication within the department, fostering collaborative efforts and enhancing team connectivity.• Taking charge of the creation and administration of client satisfaction surveys. Show less

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  Swisscom

  Sept 2019 - Jan 2020

  Customer Care Agent

  • Managing a high volume of customer inquiries and issues, providing timely and effective resolution in a professional manner, demonstrating strong problem-solving skills.

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  Vortex

  Oct 2020 - Nov 2020

  Kitchen Assistant

  • Responsible for the brunch service • Assisting with cooking tasks• Organizing, sanitizing and maintaining equipment and utensils

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  Manor SA

  Nov 2020 - Dec 2020

  Store Cashier
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  Unisanté

  Jul 2021 - Jul 2021

  Collaboratrice administrative

  • Mandate to conduct a quality control of more than one hundred activity reports drawn up by pharmacists in charge of EMS in the canton of Vaud.

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  EHL Sustainability Committee

  Feb 2022 - Dec 2022

  Maketing Assistant

  • Social network management• Creation of Instagram post and stories

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  OGATA Paris

  Jul 2022 - Dec 2022

  Assistante de direction

  • Conducting research and compiled data to support decision-making processes, contributing to the efficient operation of executive responsibilities.• Acting as a liaison between executives and various departments, facilitating effective communication and ensuring the timely flow of information.• Assisting in private and public events planning and execution.• Streamlined office processes by implementing efficient organisational systems, contributing to increased productivity within the executive office.• Supported the executive team in the evaluation of partnership opportunities, analysing potential collaborations to strengthen the company's market position. Show less

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  Rami's Huskies

  Dec 2022 - Feb 2023

  Dog Sledding Guide

  • Supervising groups on sled dog excursions• Managing, cleaning, and feeding 71 dogs• Catering for tourist groups up to 14 individuals.• Participating in the conservation of Pallas-Yllästunturi national park.

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  Unisanté

  Jul 2023 - Aug 2023

  Collaboratrice administrative

  • Mandated to conduct a quality control of more than one hundred activity reports drawn up by pharmacists in charge of medico-social establishments.

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  Nestlé Nespresso SA

  Jul 2024 - now

  Coffee Specialist