Natalie Maher

Experience

• 

  Landsberg Orora

  Mar 2009 - Nov 2011

  Administrative Assistant

  • Assisted accounting department by supervising check processing procedures • Distributed incoming mail/ documents to various departments• Organized and interpreted invoices into secure database

• 

  PayPal

  Nov 2011 - Apr 2018

  • Analyze and process ACH payments, wire transfers and CIP • Gained a deeper understanding of banking regulations and implications• Initiate traces of missing funds for international customers• Responsible for the successful training and mentoring of new hires • Consistently exceed expectations by achieving the highest quality rating • Assisted in creating business site integration for merchants• Provided troubleshooting support for website and mobile devices• Guided customers through interactive website and mobile app to ensure customers fully understood the process• Worked cohesively with team to share best practices and the overall success of our department • Efficiently performed in a fast paced, high volume environment while maintaining highest level of service • Adapted quickly to constant changes• Met and exceeded monthly and quarterly goals • Demonstrated strong customer focus and problem-solving skills

  • Payment Operations Specialist

    Feb 2013 - Apr 2018

  • Product and Site Support Specialist

    Mar 2012 - Feb 2013

  • Customer Service Representative

    Nov 2011 - Mar 2012
• 

  HMA

  Feb 2019 - Mar 2024

  • Executive Assistant

    Jun 2022 - Mar 2024

  • Advanta Advocate Supervisor

    Jan 2020 - Jun 2022

  • Advanta Advocate Lead

    Jan 2020 - Jul 2020

  • Advanta Advocate

    Feb 2019 - Jan 2020
• 

  Clearwater Benefits

  Mar 2024 - Aug 2024

  Implementation Manager
• 

  MyLand Agriculture, A Soil Health Company

  Sept 2024 - now

  Executive Assistant