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Michael Williams

Michael Williams

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  • Timeline

  • About me

    Software Engineer @ USAA

  • Education

    • Georgia Institute of Technology

      2022 - 2023
      Master's degree Computer Science

      • GPA: 3.7/4.0Studies primarily focused on artificial intelligence, machine learning, & deep learning with additional coursework in areas such as advanced database systems, computer networks, & cybersecurity

    • University of South Alabama

      2017 - 2021
      Bachelor’s Degree Computer Science

      • Minor: Mathematics• Major GPA: 3.81/4.0Honors: - Admitted with Full Tuition Scholarship - Dean’s List: 2017, 2018, 2020 - President’s List: 2020, 2021 - Graduated with HonorsStudies focused on computing fundamentals such as data structures & algorithms, theory of computation, computer architecture, and software engineering. Elective coursework included database systems, web development, secure software engineering, and artificial… Show more • Minor: Mathematics• Major GPA: 3.81/4.0Honors: - Admitted with Full Tuition Scholarship - Dean’s List: 2017, 2018, 2020 - President’s List: 2020, 2021 - Graduated with HonorsStudies focused on computing fundamentals such as data structures & algorithms, theory of computation, computer architecture, and software engineering. Elective coursework included database systems, web development, secure software engineering, and artificial intelligence theory. Show less

  • Experience

    • FixedIT Computer-Technical Solutions

      Jan 2014 - Jan 2021
      Operator

      Worked with individual & SME clients to solve various IT and general technical problems. Solutions delivered could vary widely due to the breadth of my expertise, but most commonly involved:• Computer/Laptop Hardware Repairs & Upgrades• Custom Computer Systems Integration• Data Backup, Migration, & Recovery• Software & OS Troubleshooting• Network Setup & Configuration• Fraud/Phishing Recovery

    • Cartridge World North America

      Nov 2015 - Dec 2020
      Computer-Printer Technician

      • Repaired business and individual client's computers/printers• Technology product consultant for B2B and B2C clients• Managed company's internal IT• Trained incoming employees in all aspects of the business

    • The Mobile Rundown

      Nov 2017 - Mar 2020
      Technical Specialist

      • Produced/captured/edited video interviews & audio podcasts with local community figures and leaders• Captured/edited live-event recap videos and photos• Trained supervisors on useful & emerging computer and AV technologies

    • Baheth Research & Development Labs

      Sept 2020 - Dec 2021
      Computing Intern

      This is a hybrid role I was specifically chosen for by the company VP due to the combination of my personal IT experience and newly acquired computer science skills. CS:• Automated web application tasks/QA testing with Selenium in Python to triple throughput• Concluded a digital forensic investigation resulting in the expulsion of an internal bad actorIT:• Evaluated existing IT physical/digital infrastructure for potential improvements and upgrades• Communicated technical concepts to non-technical executives to decide infrastructure acquisitions & upgrades Show less

    • USAA

      May 2024 - now
      Software Engineer

  • Licenses & Certifications

    • Microsoft OneNote 2013+

      Certiport - A Pearson VUE Business
      May 2015

    • IC3 (Internet Core Competency Certification)

      Certiport - A Pearson VUE Business
      May 2016