
Sarah Walker
Office, Box Office and Production Manager

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About me
Managerial, Cash Handling, Inventory, Customer Service and Artistic Experience. Starbucks Certified Coffee Master.
Education

Oak Ridge High School
2006 - 2010Diploma General Studies and FrenchActivities and Societies: Student Teacher at Oak Ridge High School Preschool; Art Club; French Club; Snowboarding Club. General High School Diploma

Pellissippi State Community College
2010 - 2013Associate of Arts and Sciences - AAS Science with additional Concentration in ArtActivities and Societies: Active in TRiO Student Support Services; Outdoor and Sports Clubs; featured as only Freshman Artist in Senior Art Exhibit Graduated with an Associate of Science Degree and an additional Concentration in Art
Experience

Footlights Productions
Jan 2010 - nowOffice, Box Office and Production ManagerOffice Manager duties include, but are not limited to: overseeing event ticket sales, cash handling, providing excellent customer service, maintaining a clean and safe work environment, receptionist and 5-line switchboard operator.Project Manager duties include, but are not limited to: Production management of various shows,fundraising, print and internet marketing and social media advertising/marketing.Accomplishments: highly efficient in various computer programs such as Microsoft Office (Word, Excel,Publisher, Movie Maker, Paint and Photo/Video Production and Editing). Show less

Bath & Body Works
Aug 2012 - Jun 2013Sales Associate/CashierSales Associate/Cashier duties included, but were not limited to: providing excellent customer service, cash handling, store cleaning, stocking and re-stocking of products on shelves and store inventory, conducting product samplings to customers, and store and seasonal set-ups and displays.Accomplishments include: Lead Cashier for the Christmas Holiday Season.

The Home Depot
Feb 2013 - Jul 2013CashierCashier duties included, but were not limited to: providing excellent customer service, balancing cash drawers daily, suggestive selling of company credit cards as well as maintaining a clean and safe store environment.Accomplishments included: Cashier of the Month numerous times; voted to be the Friendliest Store Cashier by Customers and Employees.

Starbucks
Jul 2013 - nowShift Supervisor and Coffee MasterShift Supervisor duties include, but are not limited to: supervising 2-7 shift employees (deployment of breaks and job duties; opening and closing of the restaurant), cash management, inventory counts, weekly product and dairy orders, meeting customer needs and providing excellent customer service, stocking and re-stocking of store inventory, responsible for maintaining QASA Ratings (Quality Assurance and Safety Assessment) and Food Inspection and Safety Ratings for the restaurant/store, Artwork of store signs for promoting and advertising various coffee/drink/food information and specials.As a Coffee Master, I became certified after more than a year of intense training, education and self-guided discipline, for which I was hand-picked by our Store Manager and District Manager. This certification and training is not one that many Baristas accomplish. Those duties include: scheduling and presenting coffee seminars/tastings, maintaining sales units and suggestive selling, educating Baristas and Customers on the ingredients, and new products and taste pairings of coffees and teas with various foods. Education and Certification as a Coffee Master enabled me to be the Store Expert on coffee and taste pairings.Significant Accomplishments include: Coffee Master, Voted Partner of the Quarter, Designer of Employee Appreciation Board and Coffee/Tea/Food Education Project Manager. Show less
Licenses & Certifications
- View certificate

Coffee Master
StarbucksJun 2015 
CPR
American Red CrossDec 2010
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