Ravi .

Experience

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  HDFC Bank

  Jan 2022 - Mar 2024

  Transaction Assistant

  Acquired skills on tools like CRM,INTESUL,FLEXCUBE,LOS,FINNONE for ensuring smooth decision making of client accounts.Responsible for loan case disbursement in the given TAT.Skilled in Banking Operation, Record maintenance, Credit, Account, Excel.Backend Operations/Transaction Processing.Business Drive - Tracking file movement from sourcing till disbursement.Driving business in terms of coordinating with other verticals such as OPS,CPU,WBO for completion of logins Assist customers with all their needs through in-person, written and phone interactionsHandling Loan Repayments and Disbursement in TAT.Responsible for raising manual debit of DPD delinquent customers.Regularly follow up on X-Bucket and 0 to 30 Bucket Customers.Ensured Strict compliance with AML and KYC regulations, monitoring transactions of Loan Accounts for suspicious activity and reporting to authorities.Release MIS on Daily Basis of Branch and Cluster wise. Show less

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  Tech Mahindra

  Mar 2024 - now

  Associate Customer Support