Christina Rogers

Christina Rogers

Guest Service Associate

Followers of Christina Rogers945 followers
location of Christina RogersEscondido, California, United States

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  • Timeline

  • About me

    Business Coaching, Corporate Wellness, Tech Integrations, Events/Retreats, Photographer, Web Designer

  • Education

    • CAREER DEVELOPMENT

      -

      Activities and Societies: 2/2005 F.D.C; High School or equivalent Fair Debt Collections legal training two weeks with graduation test; High School or equivalent SKILLS:Customer Service Expert Currently used/10 yearsPowerPoint Intermediate Currently used/8 yearsMS Word Intermediate Currently used/10 yearsVisual Basic Intermediate Currently used/2 yearsHTML Beginner Currently used/4 yearsTyping - 54 wpm Intermediate Currently used/10 yearsMicrosoft Excel Intermediate Currently used/10 years

    • Ashford University

      2009 - 2011
      Marketing & Public Relations Project Management
    • University of Wisconsin-Whitewater

      2003 - 2005
  • Experience

    • Toys R Us Madison and

      Nov 2000 - Apr 2005
      Guest Service Associate

      /Money Counter Industry: Retail Customer Service associate responsible for balancing registers with daily money handling, filing financial reports on daily monetary activities; Sales floor, help start and use registries; Service desk: refunds; additional tasks: cashier, key carrier for cashiers that need changing of $$, cashier audits, price changes, voids, and register maintenance (fixing broken equipment); demo presenter, and general maintenance of the store. Extra tasks: storeroom assistance, sign/promo design and display. Show less

    • National W Club

      Aug 2004 - Nov 2004
      Supervisor

      Industry: Wholesale Trade / Import & Export Supervisor of multiple concession stands at UW Madison football games. Responsible for supplying stands, fixing problems with machinery, verifying inventory and monetary sales, help ticket holders find seats and/or open stands. Had to learn some additional supervision techniques to aid in judging what concession stands really required as opposed to what stand managers asked for, and to aid in sales of food/drink for a profit. Job ended with football season. Could have worked other UW sports, but school had started and couldn't continue commute. Show less

    • Arrow Financial Services

      Jan 2005 - Mar 2005
      Account Representative

      Industry: Banking and Consumer Lending Debt collections and settlements, Had to learn and follow legal practices for phone communication with customers and spouses, third parties and answering machines. Negotiate payment arrangements on debts from clients that had gone into collections due to non-payment. Base Hourly Wage with majority of Income being Commission based. Resigned in March due to working over 70hrs a week between two jobs and could no longer handle both jobs while moving back to Madison and trying to find work in Madison Show less

    • Metavante

      Aug 2005 - Oct 2006
      Customer Service Representative

      Industry: Banking and Consumer Lending Call center for prepaid debit, standard debit cards and credit cards. Had to learn varying client policies and procedures for phone communication with customers, spouses, and merchant third parties. Assistance with use of cards, account maintenance and payments, and blocking of L/S cards for multiple banks. Salaried wage.

    • Bankers' Bank

      Oct 2006 - Jun 2007
      Computer/IT Services

      Information Technology team member responsible for providing technical support for end-users regarding complex hardware and software questions and problems including those regarding ACH and MICR. Also provided back-up support to internal users as required; scheduled and assisted with customer conversions to company's systems with end-user training via web casts. Responsible for maintaining website, including departmental requests for additions/corrections.

    • LPL Financial

      Sept 2007 - Dec 2020

      Annuity Operations team member responsible for assisting Financial Advisors with electronic trade entry system and to process annuity carrier documentation. Position required ability to work quickly and accurately in a fast-paced and deadline-driven environment. Additional duties include: Continuously maintaining direct business relationships with external companies' key account managers and general customer service to aid in the overall purchases of Clients' direct business positions. Also worked with internal groups such as the Registration and New Accounts Departments, as well as Compliance, and other operational departments to efficiently and effectively aid advisors with electronic applications. Show less Block Transfer team member responsible for assisting new LPL Financial Advisors in moving their direct business positions to LPL via the block transfer process. Actively provide back-office support to new LPL advisors and related departments. In charge of coordinating multiple projects simultaneously, while reporting back to FIS Clients on a timely basis from start to finish. Additional duties include: Continuously maintaining direct business relationships with external companies to aid in the overall transfer of Clients' direct business positions. Part of a team of two responsible for writing and designing the training manual for the Block Transfers department. Also worked with internal groups such as the Transitions Departments, Recruiting Teams, and other operational departments to efficiently and effectively transition new advisors. Show less

      • Service Consultant

        Oct 2018 - Dec 2020
      • Senior Annuity Operations Specialist

        Sept 2009 - Oct 2018
      • Block Transfer Specialist

        Sept 2007 - Sept 2009
    • Chinese Pirate Productions

      Oct 2010 - Aug 2012
      Marketing/ Media Specialist / Photographer
    • White Box Contemporary

      Jan 2013 - Jan 2013
      Event Producer
    • Lunar Lotus Retreats

      Jan 2016 - now
      Business Owner

      Lunar Lotus offers specialized retreats/workshops with multiple instructors coming together to aid people in practicing self-love, and self-empowerment.

    • Christina Rogers Photography

      Dec 2020 - now
      Owner/Self-Employed

      Detail-oriented Photographer with 10+ years of experience combining design savvy and excellent customer service to provide unique and quality photos of engagements/weddings, families, product/branding, and special events. Created and led multiple photography workshops with local and national corporate sponsors.Photography for families/children/pets, as well as weddings/engagement/special events, utilizing DSLR and APS-C format cameras. Product/brand photography for local businesses and networking groups.Nightclub/event photography, both with on-camera flash, and/or photo booth setup. Additional duties include: website design/maintenance, set design, artwork/product design, use of Lightroom/Photoshop, including airbrushing blemishes, whitening teeth and adjusting contrast, etc. Show less

    • 1947 Krav Maga

      Aug 2021 - May 2022

      Virtual assistant and team lead, responsible for assisting company owner with back office duties, social media marketing, and class instruction.Responsible for designing and implementing procedural documentation, graphic design, and logo/web page maintenance. Additional duties include: email marketing, data entry, event planning, payment processing, brand photography, and video design. Virtual assistant and team lead, responsible for assisting company owner with back office duties, social media marketing, and class instruction.Responsible for designing and implementing procedural documentation, graphic design, and logo/web page maintenance. Additional duties include: email marketing, data entry, event planning, payment processing, brand photography, and video design.

      • Virtual Assistant/Graphic Design/Instructor

        Aug 2021 - May 2022
      • Virtual Assistant/Graphic Design/Instructor

        Aug 2021 - May 2022
    • Media On The Rise

      Apr 2022 - now
      Backend Technology/Integration Specialist

      Virtual assistant and team lead, responsible for assisting company owner with back office duties, social media marketing, content creation, sales, and lead generation.Responsible for designing and implementing procedural documentation and contracts, graphic design, video splicing and design, recruitment. Additional duties include: email marketing, data entry, event planning, invoicing, brand photography, and community outreach.

    • ProSites

      Feb 2023 - now
      Custom Design Coordinator
  • Licenses & Certifications

    • Self-Defense Instructor - Krav Maga

      1947 Krav Maga
      Nov 2021
  • Volunteer Experience

    • Volunteer

      Issued by Urban Angels
      Urban AngelsAssociated with Christina Rogers