Marie Temitope Abdul

Experience

• 

  Marks and Spencer

  Nov 2009 - Feb 2010

  Retail Assistant

  My duties were working on tills, tidying up the shop floor and assisting customers in the fitting rooms. Although my time at this establishment was quite short I felt that working in a place like this helped me to expand my people skills

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  Greggs

  May 2010 - Oct 2010

  Team Member

  My responsibilities consisted of cleaning the shop and making sandwiches. Another responsibility of mine was to attend to the customers. Many times during the day certain products such as sandwiches would run out however as I am a person who believes that customers deserve the best I would do all that was in my power to get them what they desired.

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  Paddy Power Betfair

  Mar 2011 - Mar 2016

  Assistant Manager

  It was my job to send off weekly figures and daily reports, update the budget sheets and make targets for the shop. My job was to handle and count money at the start and end of the day, open and close the shop at least twice a week and take on the responsibility as a manager, use mental arithmetic to solve any queries of bets or any other mathematical problems. I had to send weekly reports and daily figures. It was also my job to compose the working rota for my shop. Make tea of coffee for customers in order to make them feel comfortable whilst being in the shop. Show less

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  Virgin Trains East Coast

  Mar 2016 - Jun 2018

  I play an integral role in preventing fare evasion and ensure that we protect the interest of all our fare paying passengers. In this role, I am be responsible for undertaking full inspection of tickets (including ITSO smartcards), passes and rail cards on board our trains, ensuring a high level of customer service at all times. I have to deal effectively with passengers who are not in possession of a valid ticket and issue Unpaid Fares Notices to those passengers not in possession of a valid ticket without a valid reason. Show less

  • Revenue Protection Officer

    Mar 2017 - Jun 2018

  • On Board Customer Service Assistant

    Mar 2016 - Feb 2017
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  London North Eastern Railway

  Feb 2017 - now

  • Senior Train Service Manager

    Apr 2022 - now

  • Resource Controller Rolling Stock

    Mar 2020 - Apr 2022

  • Duty Service Delivery Manager [Secondment]

    Dec 2021 - Mar 2022

  • Revenue Protection and Fraud Officer

    Nov 2018 - Mar 2020

  • Revenue Protection Officer

    Feb 2017 - Nov 2018