Deep Enrich
Sudam Sangle
Technical Support Engineer
274 followers
Mumbai, Maharashtra, India
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About me
Senior Manager || Localisation ||Project Management|| Social Media || Customer Experience || Customer service || Social || Sprinklr || Machine Learning || AI
Education
DY Patil University
-Bachelor of Engineering - BE electronics and telecommunication
Experience
Serco
Jun 2012 - Sept 2013Technical Support EngineerRemote support, Troubleshooting, Network services, Domain & web hosting, Email service, Fibre support
Intelenet Global Services Private Ltd.
Sept 2013 - Sept 2016Team Leader OperationsManaging team size of 25 and accountable for the overall performance.
Teleperformance
Oct 2016 - Feb 2024Operations Manager OGM
Jul 2021 - Feb 2024Assistant Operations Manager OGM
Feb 2018 - Jul 2021Assistant Quality Manager
Oct 2016 - Jan 2018
Lionbridge
Feb 2024 - Jul 2024Senior Line Manager Language
Lionbridge Technologies
Jul 2024 - nowProject Manager Team Lead
Licenses & Certifications
Sprinklr
SprinklrMay 2021
Robotic process automation
Blue PrismMay 2018
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