Manodya Ramanayake

Experience

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  Hoodvian Group

  Feb 2015 - Mar 2017

  Management Trainee
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  John Keells Holdings PLC

  Mar 2017 - May 2020

  Retail Manager

  • Designed innovative marketing and sales promotions to increase foot traffic, profits and customer loyalty.• Managed medium-sized retail teams of 50 +, managing work schedules, employee queries, regulations and complaints.• Resolved complaints on products, company issues and customer service to keep business operational.• Closely monitored team performance, identifying improvements and managing change.• Conducted competitor research to identify opportunities and determine potential threats.• Collated sales data, analyzed transaction reports and forecasted revenue to plan marketing and growth-related activities.• Followed health and safety legislation in storing and displaying merchandise, keeping dangerous and age-restricted products in controlled areas for compliance Show less

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  Lalan Rubbers

  Jun 2020 - May 2023

  Assistant Account Manager- International Marketing

  • Successfully generated leads through various channels, including emails, cold calls, social media, linkedIn search, international exhibitions, online directories, and databases resulting in a 30% increase in the client base within 9 months.• Successfully reactivated and upsold current customers, resulting in an average 10% increase in revenue per customer.• Conducted comprehensive market research, identifying emerging trends and new market opportunities Mainly for Middle east, Brazil, USA, UK, Australia, Malaysia, Italy, Netherland, and Turkey markets.• Developed and executed international marketing strategies, resulting in a 10% increase in brand visibility and an 8% market share growth.• Responsively managed customer inquiries, achieving a 50% reduction in response time and enhancing overall customer satisfaction.• Successfully initiated pricing strategies for International Markets based on market conditions and potential for profits.• Prepared precise sales contracts, reducing errors by 20% and expediting the approval process by 1 days on average.• Coordinated product shipments, managed logistics, and ensured on-time delivery to international clients.• Streamlined payment collection processes, reducing outstanding payments by 17% and improving cash flow by 34%.• Actively evaluated customer satisfaction, achieving an average satisfaction rating of 90%.• Created high-quality presentations, catalogs, and brochures, contributing to a 40% improvement in product visibility.• Prepared and managed marketing budgets, consistently achieving financial targets and cost-saving goals.• Contributed to exceeding sales and revenue targets averagely by 89% through effective budget management and resource allocation.• Successfully managed a team of 3 executives, overseeing their daily tasks, providing guidance, and ensuring alignment with key account management objectives. Show less

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  ELTEE DMCC

  Aug 2023 - now

  Business Development Executive

  • Conducting market research to identify and capitalize on international business opportunities for chemicals and fertilizers.• Formulating and executing effective sales strategies to penetrate new markets.• Led negotiations with international clients, ensuring favorable terms and agreements.• Providing exceptional customer service, addressing inquiries and concerns promptly.• Generating regular reports on international market trends and sales performance.