Cara Migliore

Experience

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  SUNY Cortland

  Aug 2009 - May 2013

  Game Day Staff

  While attending SUNY Cortland, I shadowed game day event managers, learned game day operations to ensure games run smoothly, and oversaw ticket sales.

• 

  Wegmans Food Markets

  Jan 2011 - Apr 2016

  Customer Service Cashier

  Throughout my time with the Wegmans team, I learned how to provide excellent customer service, handle any customer questions, and oversee closing procedures for the Wegmans cafe.

• 

  Potomac Nationals

  May 2013 - Aug 2013

  General Intern

  A general intern for minor league baseball team had various tasks. I assisted with setting up and managing promotions, made cold calls for ticket sales, counted cash drawers to balance vendors, and did player pick ups. On game days, I helped with the on field camera, on field games, and overall fan experience.

• 

  First Niagara Bank

  Apr 2014 - Nov 2015

  With the responsibility of Head Teller, I managed weekly cash shipments, supervised the teller line, handled any customer questions or concerns, and helped grow customer relationships. Part of the customer care representative role, I had to meet daily, weekly, and monthly sales goals, assist customers with financial growth depending on each individual's wants and needs, and scheduled off-site events. I also represented the branch by fulfilling the role of Asset Champion. The role included leading daily huddles, participating in weekly conference calls, and keeping co-workers updated on bank activities and news.

  • Head Teller

    Jul 2015 - Nov 2015

  • Customer Care Representative

    Apr 2014 - Jul 2015
• 

  ADP

  Nov 2015 - Apr 2017

  Associate Client Support Consultant

  As a client support consultant, I take care of various payroll tasks for small business owners. Through out the work day I process payroll, gather reports, research payroll errors, answer payroll questions clients have, and ensure every client has an exceptional experience.

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  Ascensus

  May 2017 - now

  • Client Services Manager

    Jul 2021 - now

  • Lead Retirement Service Consultant

    Mar 2020 - Jul 2021

  • Retirement Services Consultant

    May 2017 - Mar 2020