Ana Nunes

Experience

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  Vieira & Smile Distribution

  Apr 2001 - Jun 2008

  Administrative Planning

  • Support the whole administrative routines, managing finance, PTP, OTC, HR, Customer care and supply chain activities.

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  Sealy

  Jul 2008 - Sept 2008

  Customer Service Intern

  • Customer service support

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  CNH Industrial

  Oct 2008 - Dec 2010

  • HR Operation and related project Management> Member of the project to reopen the site in the city of Sorocaba / SP, working with the HR team in hiring new employees, around 1.300K people hired and transferred from other plants in Brazil and abroad ensuring all the resources for them.> The key user of Ronda Ponto system, acting in the system unification project for the other Brazil sites, working with the Key Stakeholders, raising the needs of each plant, seeking the best way to implement the system.> Management of HR KPIs, monitoring and presenting the employee absentee report for the site.> Support HR area in the analysis of hiring, termination, vacations, payroll, and benefits procedures.> Analysis and calculation of payroll and vacation of 1.300K direct employees. The key user of Ronda Ponto system, acting in the system unification project for the other Brazil sites, working with the Key Stakeholders, raising the needs of each plant, seeking the best way to implement the system. Management of HR KPIs, monitoring and presenting the employee absentee report for the site. Support HR area in the analysis of hiring, termination, vacations, payroll, and benefits procedures. Analysis and calculation of payroll and vacation of 1.300K direct employees. Show less

  • HR Analyst (Projects)

    Mar 2009 - Dec 2010

  • HR Intern

    Oct 2008 - Feb 2009
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  Centre of English Studies (CES)

  Jan 2011 - Jul 2011

  Exchange Student

  Exchange Student

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  CNH Industrial

  Oct 2011 - Dec 2015

  Supply Chain Project Analyst

  • Supply chain Operation and related project Management> Acting in new projects working together with the NPI team, ensuring the arrival of the materials "on time" not affecting the Machines launch.> Development of packaging improvement projects with suppliers and warehouse optimizing space and process, getting saving close to USD70K/year.> Development of projects with supplier for improving Lead times, MOQs, Unit Prices, and deliveries, seeking for cost reduction and inventory optimization.> Planning of approximately 1700K direct items, average management of 150 suppliers from Europe / China and USA.> Demand analysis, negotiation of order changes, sending of Forecast and FUP of deliveries to suppliers.> Daily analysis of risk items for supplying the production line, seeking alternatives working together with other sites and distribution centers in Brazil and the USA.> Responsible for master data setup and parameterization of all items, ensuring they were always updated for MRP flowing properly.> Daily inventory control, ensuring that It does not exceed the site goal, working on risky items to avoid obsolescence.> Cargo management with consolidators, optimizing deliveries, seeking a reduction in freight.> Member of the Logistics pillar (WCM) seeking World Class Manufacturing certification for the site.> A user of Systems and apps: SAP, COPICS, E-Comex, CITRIX, CSPS, EVIEWER, and CSCN. Show less

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  GE Healthcare

  Jan 2016 - Dec 2018

  • Supply Chain System implementation Project Management> Deploy MRP, S&OP and Master Schedule system (Oracle ASCP & Demantra), ensuring the needed parameter setup for the entire operation and information from the ERP system (Oracle).> Deploy ERP interface tools seeking for process improvement in Supply Chain area such as IO (inventory optimization), MOS (Materials optimization suite), I-SP (Supplier portal) and, other digital tools (DataLoad, Smartsheet, Tableau, Power BI, etc.).> Develop the project test timeline, ensuring the schedule compliance through test phases, working directly to each leadership and Key functional business team.> Partner with Key stakeholders to identify key operational needs and communicating regularly to identify reviews and changes.> Projects for cost reduction Management (import tax), providing saving close to USD300K/y.> Coach users/stakeholders in the new tools and processes and develop SOP documentation.> Support Lean manufacturing team to achieve materials flow certification.> A key resource to identifying, developing, and deploying best practices, benchmarking other sites.> Support to deploy the whole Order management, master scheduling and materials planning processes according to global sites, working close to the COE team.> Oracle key user supporting business in mean modules (PO, INV, OM, RI, BOM, WIP, ENG, RI, etc.). Show less > Team member for a Project to integrate and deploy the ERP (Oracle) to a company acquired by GE, working close to the key business team (Engineering, Sourcing, Product, Finance, Fulfillment, Master Schedule, Materials, I.T, and development) ensuring all needed setups were include in the backlog.> Work close to stakeholders acting as a functional team leader ensuring the complete test execution, documenting evidence, pointing risks, alternatives and solving problems to meet the project timeline and due dates.> Key person between the business areas, I.T, Oracle, MSAF, e-Comex consultants, and developer teams, seeking for the proper system operation until the complete test execution.> Coach users to operate the new tools and, also SOP developer for the new process. Show less

  • Program Manager

    Oct 2016 - Dec 2018

  • Functional Project Leader

    Jan 2016 - Sept 2016
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  Accenture Brasil

  Sept 2019 - now

  • BPO Management & Digital Transformation transition projects focusing in CX Global and LATAM> Define, build, and implement components for transition program from the Business case.> Develop and manage transition plans, scope, execution of activities, integration of people; infrastructure, connectivity, training, stabilization and post-Go-live, producing and reviewing project documentation and artifacts.> Manage matrix teams to support the project.> Support the Risk & Compliance team, ensuring transitions adherent to the business model.> Manage Change Management teams, supporting the process of cultural and operational change in the affected areas.> Risk Management - Identification, tracking, monitoring and mitigation of risks and dependencies of the project.> Manage digital implementation transformation in customer operations, working close to technology areas (Infrastructure, development and digital), in the implementation of tools (ERP, Automations, Chatbot, Service Now, sharepoint, Analytics, BPO Tools).> Manage and develop new team members for digital transformation projects. Show less

  • Transition and Transformation Manager

    Dec 2023 - now

  • Associate Project Manager

    Oct 2021 - Nov 2023

  • LATAM PMO Lead

    Sept 2019 - Sept 2021