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Vivek Atri

Vivek Atri

Followers of Vivek Atri45 followers
location of Vivek AtriBengaluru, Karnataka, India

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  • Timeline

  • About me

    Senior Technical Support Engineer at Dell Technologies

  • Education

    • Indira Gandhi National Open University

      2004 - 2008
      Bachelor's degree Computer Science

      Completed BCA from IGNOU in 2008

    • Indira Gandhi National Open University

      2008 - 2011
      Master of Computer Applications - MCA Computer Science

    • State Board of Technical Education and Training

      -
      Diploma of Education Mechanical Engineering

      Completed 3 yrs regular diploma in Mechanical Engineering with a specialization in Maintenance Engineering from BTE Delhi.

  • Experience

    • Dell Technologies

      Apr 2013 - now

      Currently working as an Intern at CSG Tech Excellence team Provided second-level of Technical assistance to Global Frontliners via chat. Worked as a Case Mentor for a badge of 13 people.

      • Senior Technical Support Engineer

        Apr 2021 - now

      • Global Centralized Tech Expert

        Mar 2019 - Mar 2021

      • Senior Technical Support Associate

        Jul 2016 - Feb 2019

      • Technical Support Associate

        Apr 2013 - Jun 2016

  • Licenses & Certifications

    • ITIL V4 Foundation Level

      AXELOS Global Best Practice
      Aug 2023