Mirna Wadea

Experience

• 

  Expedia, Inc.

  Aug 2011 - Jan 2015

  Supervisor

  Teleperformance Expedia.ca (Canadian travel agency)Position: Tier 2 (super visor)Responsibilities• Customer care, problems solver, service and hospitality Position: Tier 1 Responsibilities• Customer care, service and hospitality.• Making reservations and issuing tickets using SABER.

• 

  CWT

  Feb 2015 - May 2015

  Consultant
• 

  Conrad Cairo Hotel

  May 2015 - Mar 2018

  Responsibilities• Communicate daily with the team, planning work schedules and checking client requirements.• Deal with customer complaints, comments and enquiries.• Manage budgets and financial plans. Responsibilities• Organizing sales visits.• Establishing new business.• Reviewing sales performance.• Negotiating contracts and packages.• Achieving monthly or annual targets. • Coordinating the sales team by managing schedules, filing important documents and communicating relevant information.• Ensuring the adequacy of sales-related equipment or material• Assist in the preparation and organizing of promotional material or events.• Champion of all sales blitz.• Grapping new clients and business to the hotel.

  • Meeting and conferences Executive

    Sept 2016 - Mar 2018

  • Sales Executive Corporate

    Feb 2016 - Aug 2016

  • Sales Coordinator

    May 2015 - Aug 2016
• 

  Conrad Dubai

  Mar 2018 - Aug 2021

  • Assistant Groups,Conferrence & Events Sales Manager

    Jan 2021 - Aug 2021

  • Groups, Conference and Events Sales Executive

    Mar 2018 - Jan 2021
• 

  Waldorf Astoria Dubai Palm Jumeirah

  Aug 2021 - May 2023

  Groups Conference & Events Manager
• 

  Hilton

  May 2023 - now

  Account Executive - Hilton Direct