
Swapnali Joshi
Customer Service and Sales Representative

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About me
Insurance Sales and Customer Service Representative at Carole Nash | CIP
Education

Victorious digital
-Digital marketing
Chandrakant Patkar Vidyalaya
-
AISSMS College of Engineering
2009 - 2014Bachelor of Engineering - BE Electrical and Electronics Engineering Higher SecondaryActivities and Societies: Robotics

University of Pune
2009 - 2014Bachelor's Degree Electrical and Electronics EngineeringActivities and Societies: Robotics Electronics Engineering

The Insurance Institute
2022 - 2024Certified Insurance Practitioner Insurance
Experience

Carole Nash Insurance
Feb 2022 - nowCustomer Service and Sales RepresentativeI work as a sales personnel for motorbike and classic car insurance to create new business, renewal and lapsed policies.My responsibilities as a customer service and sale agent are:● To generate quotes through an automated software for motorbike insurance policies by identifying customer needs.● Issue policy documents and set chasers to receive valid documents from customer on time.● Make customer understand the policies precisely including add-on policies.● Solve customer queries efficiently on calls and provide excellent customer service. Show less
Licenses & Certifications

SMSCP Mechatronic Level - 1
Siemens BerlinJul 2014
ADVANCE PLC S7-300/400
SiemensApr 2015
SINAMICS S120
SiemensNov 2014
Languages
- enEnglish
- maMarathi
- hiHindi
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