Macry Leon Y Velez Arriaga

Macry Leon Y Velez Arriaga

Customer Relationship Management Assistant

Followers of Macry Leon Y Velez Arriaga270 followers
location of Macry Leon Y Velez ArriagaEtobicoke, Ontario, Canada

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  • Timeline

  • About me

    Media Planner | Marketing

  • Education

    • Algonquin College of Applied Arts and Technology

      2019 - 2021
      Hospitality - Hotel and Restaurant Operations Management Hospitality Diploma

      • Graduted wit a G.P.A. of 3.94• Honoured three semesters with a place on the Dean’s Honours List for outstanding academic achievement.• Honoured with the Carolina Kassis Award• Completed courses like Marketing, Managerial Accounting, Human Resources, Customer Management, Hospitality and Tourism Management, Food and Beverage Costs Control, Food Preparation Theory, Beverage Service Theory, Restaurant Operations, Rooms Division Automation.

    • Universidad La Salle de Cuernavaca, A.C.

      2009 - 2013
      Bachelor's degree Marketing

      • Career overall score of 9.7/10. • Honourable Degree.• Recognized with the Hermano Miguel Medal (the highest recognition of the University for an outstanding student with the topmost score of its generation).

    • Universidad La Salle de Cuernavaca, A.C.

      2009 - 2013
      Diploma Humanities/Humanistic Studies Diploma
  • Experience

    • SEAT,SA

      Sept 2011 - Nov 2011
      Customer Relationship Management Assistant

      Developed the SEAT Accessories Book, which lead to greater interest in customers towards different car accessories.Conducted customer satisfaction surveys to obtain feedback about the automotive service. Made follow-up calls to clients for data base.

    • Town Hall of Xochitepec, Mexico

      Jan 2016 - Dec 2018
      Event Coordinator

      Planned, organized, developed the logistics and enforcement of cultural events, conferences, festivities, and celebrations of the town. Planned in a detailed manner the budget of the events. Was in charge of the accounting and the billing process of the events. Planned the complete Marketing, and Advertising campaigns of these events. Using social media like Facebook and Instagram, as well as traditional media with Radio commercials and guerrilla marketing.Searched, compared, and hired the best suppliers needed for each event.Designed the decoration of each event: general design of the theme, lighting, colour, and flower ornaments. Created the layout and design of the floats for every carnival and parade. Actively worked and coordinated their building process. Show less

    • Starcom Canada

      Dec 2021 - Dec 2023

      Responsible for assessing media briefs, planning, and executing media strategies for clients, while building strong relationships with them to manage expectations and address media-related queries. Assessed media deals offered by vendors.Trained team members on media platforms like Prisma, Media Tools, Vividata, and GWI, as well as finance documents like Budget Control Reports and Draft Billing. Assisted the Media Planners and Supervisors in managing and executing approved media plans for client.Helped updating/creating Blocking Charts, Media Purchase Authorizations, and Prisma buys.Assisted in preparing reports for the client.Communicated with vendors to assist in facilitating information and answering questions.Responsible for managing discrepancy reconciliations, including actualizing media spending, and the billing process.

      • Media Planner

        Apr 2023 - Dec 2023
      • Assistant Media Planner

        Dec 2021 - Apr 2023
    • Zenith

      Jan 2024 - now
      Media Planner

      Developed an innovative Blocking Chart template that streamlined calculations and became the standard tool at Zenith agency, enhancing efficiency.Assess media briefs and manage media campaigns based on marketing objectives, while maintaining strong client relationship, addressing their media-related questions and expectations.Coordinated with media channel representatives to evaluate media deals, negotiate costs, and create effective media plans.Train team members in media platforms and tools like Prisma, Media Tools, Vividata, GWI, Campaign Manager, Meta; how to solve finance documents like Budget Control Reports, and Draft Billing; and how to build a media plan and address client’s needs. Show less

  • Licenses & Certifications

    • Smart Serve

      Smart Serve Ontario
      Dec 2019
    • Verified International Academic Qualifications

      World Education Services
      Jun 2021
      View certificate certificate
    • ISO 22000 Foundation - Food Safety Certification

      TrainCan, Inc.
      Dec 2019
  • Honors & Awards

    • Awarded to Macry Leon Y Velez Arriaga
      Dean's Honour List Algonquin College of Applied Arts and Technology Jun 2021 Recognition in the Dean's Honour List for outstanding academic achievement, after demonstrating academic excellence by maintaining a grade point average of 4.00
    • Awarded to Macry Leon Y Velez Arriaga
      Carolina Kassis Award School of Hospitality and Tourism Mar 2021 Awarded for being a student in the Hospitality - Hotel and Restaurant Operations Management Program who shown an interest in vegan and vegetarian initiatives during my studies.
    • Awarded to Macry Leon Y Velez Arriaga
      Dean's Honours List School of Hospitality and Tourism Dec 2020 Recognition in the Dean's Honour List for outstanding academic achievement, after demonstrating academic excellence by maintaining a grade point average of 3.94.
    • Awarded to Macry Leon Y Velez Arriaga
      Dean's Honours List School of Hospitality and Tourism Apr 2020 Recognition in the Dean's Honour List for outstanding academic achievement, after demonstrating academic excellence by maintaining a grade point average of 3.94.
    • Awarded to Macry Leon Y Velez Arriaga
      Hermano Miguel Medal - Jul 2013 The highest recognition of the University for an outstanding student with the topmost score of its generation
  • Volunteer Experience

    • Student

      Issued by Algonquin College of Applied Arts and Technology on Oct 2019
      Algonquin College of Applied Arts and TechnologyAssociated with Macry Leon Y Velez Arriaga
    • Event Coordinator

      Issued by Town Hall of Miacatlan, Mexico on Jan 2016
      Town Hall of Miacatlan, MexicoAssociated with Macry Leon Y Velez Arriaga
    • Volunteer

      Issued by Gloucester Emergency Food Cupboard on Feb 2020
      Gloucester Emergency Food CupboardAssociated with Macry Leon Y Velez Arriaga
    • Data Collector

      Issued by Crane Creations Theatre Company on Feb 2021
      Crane Creations Theatre CompanyAssociated with Macry Leon Y Velez Arriaga